SW Engineer - Site Reliability Engineer
- Full-time
- Job Family Group: Technology and Operations
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
The Site Reliability Engineering (SRE) is a critical part of our Visa Cloud platform strategy. As an Site Reliability Engineer, you have a mindset to maximize system availability through both proactive and reactive means: you build robust technical support and automation to eliminate or minimize incidents, as well as investigate and resolve issues in response to live incidents. You are comfortable working with software engineering teams and supporting their demanding needs to ensure the security, availability and performance of the platform. You will join an established Cloudview - Site Reliability Engineering team.
Responsibilities:
As a Site Reliability Engineer:
- You will identify and support all site reliability request related to Visa Cloud Platform services (IaaS/PaaS/Container as a service)
- You will partner closely with software and systems engineers across the organization to ensure services/systems are highly stable and performant
- Collaborate with other team members on managing end-to-end availability and performance of mission critical services while working on individual priorities, deadlines, and deliverables
- Strong communication skills with a strong sense of urgency and attention to details
Qualifications
• 2+ years’ experience in Site Reliability or Production Engineering group for high availability/critical platforms/applications
• Strong Knowledge or Hands experience in Linux and Windows systems to patch and troubleshoot issues
• Hands on experience in release support
• Hands on experience on alerts and monitoring support
• Ability to script/debug in Shell/PowerShell
• Ability to code in one of the languages (Java/Node.js) – Good to have skill(Not Mandatory)
• Knowledge on relational and non-relational databases
• Experience of working with ITIL disciplines (Event, Incident, Problem, & Change)
• Have an urge to document all the things so you don't need to learn the same thing twice
• Have an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it!!