Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

The Technology Planning and Business Operations (TPBO) organization provides key business management oversight and integration across the Technology organization. This includes driving investment planning & budgeting, portfolio management (projects, initiatives, etc.), workforce planning activities, strategic initiative program management, and communications activities. The team is focused on improving efficiencies, transparency, consistency and collaboration within the Technology organization and other key cross-functional stakeholders.  Within TPBO, Technology Workforce Planning & Procurement Governance is focused on operations and strategic planning for Technology workforce and procurement. 

Job Description and Responsibilities

The Lead, Technology Workforce Planning will be responsible for leading key workforce initiatives across Visa's Technology & Operations organization.  This position interacts with a wide range of stakeholders both within Technology and also with cross-functional teams including Finance, HR, and Legal teams.  Key responsibilities include:

• Lead workforce planning activities for Technology & Operations organization including:

  • Lead the development and maintenance of multi-year strategic workforce plan

  • Reporting, analytics, and dashboards on workforce performance

  • Implement process and system improvements for improved workforce plan management

  • Oversee and continuously improve governance processes related to incremental hiring and position changes

  • Strategic planning activities such as assessing new Technology hubs, growth levels in existing sites, and other regulatory considerations

• Lead concurrent workstreams related to establishing resource pipeline and supplier management framework for Visa's Application, Development and Maintenance (ADM) Program:

  • Build and operationalize contingent resource demand pipeline to ensure preferred suppliers understand upcoming resourcing business needs

  • Partner across stakeholders in the Technology organization as well as cross-functional groups such as Finance, Procurement, and Legal to collaboratively shape the strategic roadmap for external spend

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.