Learning Experience Designer

  • Full-time
  • Job Family Group: Human Resource

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Learning Experience Designer is focused on designing, developing and producing compelling and innovative learning products and experiences for our employees, clients and partners. In this role, you will apply your expertise in instructional design and demonstrate excellence in modern learning experience production. You will manage and augment your capacity to meet production demands by partnering with vendors. You will collaborate and build strong working relationships with all functions in Visa University to ensure end-to-end alignment from concept to delivery.  

Responsibilities

  • Partner with the Commercial Colleges of Visa University to ensure alignment with key priorities and roadmaps

  • Design, develop and produce innovative, effective and highly scalable, global learning solutions for employees across Visa with modern learning technologies and methods

  • Partner with Regions to understand learner needs and demands

  • Engage with vendors as needed to scale and augment team capacity

  • Partner with operations and delivery to ensure your learning products can be easily implemented and get to market in a timely fashion

  • Stay on top of developments in the industry and identify new and innovative learning technologies and approaches to take our products and experiences to the next level

Qualifications

Basic Qualifications:
• 2 or more years’ experience with a Bachelor’s Degree or Advanced Degree e.g. Masters, MBA, JD, MD or PhD

Preferred Qualifications:
• 3+ years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree e.g. Masters, MBA, JD, MD
• Video/graphics design
• Instructional design for both VILT and ILT + eLearning
• Blended learning journey development
• Practical hands-on experience with end-to-end discovery to deployment + reinforcement and metrics capture
• Experience with social collaboration tools within learning
• Test, learn and iterative design and/or co-design
• Capable of multiple modern modalities, Experienced using a variety of authoring tools
• Appreciation for audience needs, thoughtful design, rapid development, attention to detail and a keen focus on the user experience
• Ability to translate content into a visual, multimedia experience, leveraging graphics, motion graphics, audio and visual design skills
• Experience with designing and developing learning experiences in a variety of modern channels – embedded learning, MOOCs, videos, micro-learning, social, mobile, challenges, experiential learning, OJT, performance support, etc.
• Consultative and comfort with college and SME relationship management
• Ability to adapt to change quickly, with enthusiasm and resourcefulness when tackling unfamiliar tasks and requests
• Intellectually curious with a growth mindset

This position has a minimum base salary of 75,400 USD and a midpoint base salary of 96,100 USD. The base pay may vary depending on job-related knowledge, skills, and experience. In addition, this position is eligible for annual bonus and equity.

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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