Director, Visa Consulting and Analytics, Fintech Segment

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

THIS PERSON CAN ALSO BE LOCATED IN SAN FRANCISCO, CA OR NEW YORK, NY.

Visa Consulting and Analytics (VCA) drives tangible, impactful and financial results for Visa’s network clients, including financial services providers, merchants, and Fintechs. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operational and macroeconomics, Visa Consulting and Analytics solves the most strategic problems for our clients.

 

The US Consulting Practice within VCA provides consulting and solution services for Visa’s issuers, merchants, and Fintech partners in the United States. We apply deep expertise in the payments industry to provide solutions to assist clients with their key business priorities, drive growth and improve profitability. The VCA team provides a comprehensive range of consulting services to deliver solutions that address unique challenges in areas such as improving profitability, strategic growth, customer experience, digital payments and managing risk.

 

The VCA team is looking for a Director to join our consulting practice and play a role developing high impact projects for Visa’s clients in the North America region. The potential candidate will be responsible for delivering and implementing projects and solutions with Fintech partners and emerging payment solution providers, amongst other clients. This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both, the preferred brand and unique business partner.

 

Potential engagements could include areas such as customer strategy, benchmarking analysis, customer life cycle management and optimization, digital strategy, product development and optimization, channel and market strategy and optimization, and risk strategy.

 

Essential responsibilities include:

  • Lead consulting initiatives, managing cross-functional project teams and delivering upon engagement commitments
  • Develop frameworks, approaches and recommendations that effectively address the most relevant opportunities and challenges of clients
  • Effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients
  • Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments
  • Partner with peers in other functional areas (marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
  • Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across Fintechs and VCA practice
  • Build and manage a project pipeline for our Fintech clients, from identifying potential opportunities through scoping and selling the associated engagement
  • Partner with the Account Team to identify engagement opportunities that build on client’s priorities and address their unique pain-points
  • Engage with Visa Fintech teams in regular strategic & planning discussions

 

Incumbents applying for the role should be self-motivated, highly energized and detail-oriented individuals. Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization. This is an individual contributor role, reporting into a Senior Director within VCA. 

Qualifications

Basic Qualifications
10 years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD.
Preferred Qualifications
• 12-15 years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 5+ years of relevant experience at a leading management consulting firm or US financial institutions
• Knowledge of banking operations and/or payment schemes, including products & services, business systems and processes, marketing initiatives and card acquiring experience
• Experience working with financial indicators to measure business performance. Significant focus on impacting ROI
• Strong problem-solving skills, able to make quick decisions in complex environments and capable of handling multiple initiatives concurrently
• Strong analytical/quantitative skills, with demonstrated intellectual rigor and the ability to draw meaningful insights from disperse data outputs
• Holds self and others accountable for measurable high quality, timely and effective deliverables
• Proven track record of owning & executing on cross functional strategic initiatives, projects and delivering results
• Executive presence including excellent communication and presentation skills, written and verbal, and ability to communicate at all levels within large organizations
• Displays a strong commitment to Visa Consulting and Analytics success

Additional Information

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

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