Senior Risk Manager (West Africa, Sub Sahara Africa)
- Full-time
- Job Family Group: Risk
Company Description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Job Description
Under the direction of the respective Risk Services Lead for the geography, the role has responsibility for payment cards fraud prevention as well as creating / executing mitigation strategies for data security issues and broader payment system risk in the external Visa payment infrastructure, in one or more countries.
These responsibilities include:
- Manage client risk relationships, from high-level T1 client risk executive engagements to the more tactical day-to-day operational and compliance engagements.
- Provide meaningful contributions in the area of Risk during client business deals.
- Support the emerging product team in their go to market strategies, identifying new partners and work alongside them to bring them into the Visa payment system
- Support the sales efforts of BDs and Risk Products team to increase the penetration of risk solutions at key identified clients
- Lead and support regular client trainings through Webinars and various annual client events such as Risk Executive Councils, Security Summits and Card Security Weeks
- Position Visa as a Risk thought leader in the industry
- Support execution of acceptance or data security compliance programs
- Build relationships with industry stakeholders, government and law enforcement
- Assist the global investigations team in the collection of information and broader client engagement with regards to remediation post-breach.
- Identify and empower new ecommerce acquirers through knowledge sharing and education
- Facilitate the adoption of new technologies such as contactless, 3D Secure, mobile payments
- Together with Corporate Communications, manage and execute Visa's risk communications strategy in the market
Additional Information
Work hours: 8 hours - Regular Office hours
Travel: Position might require occasional travel for training or team meetings -
Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.
Qualifications
• At least 6-8 years risk management (fraud & credit risk) experience gained through consumer banking and card operations
• Exposure to and understanding of consumer banking compliance
• Relevant client facing role experience – client service, business development etc.
• Degree qualified. post-graduate qualifications preferred
Technical
• Computer skills in Microsoft Office and related software
• Data analysis skills
• Data Security Certifications / knowledge or relevant technical skills are an advantage
Business
• Consumer banking and card operations experience
• Understanding Visa operations, products and services
• Risk management expertise
• Team work
• Customer service experience
• Presentation and negotiation skills
• Training skills