Operations Controls Analyst

  • London, United Kingdom
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Operations Support is part of the Finance Controllership function and focuses on the application of controls and efficient transaction execution.

This is an opportunity to join a new team in Finance responsible for introducing and managing the highest standards of transaction controls and business support.

The role is responsible for ensuring that business processes initiated across the assigned territories are operated in an effective and compliant manner, and are in adherence to established policies and procedures.

The role works collaboratively with the controls functions (especially Controllership, Compliance and Legal) and with various business functions to support end-to-end administration of transactions with business partners in a controls compliant manner by supporting activities across support functions including procurement, compliance and finance.

What we expect of you, day to day:

  • This role reports to the Director, Governance and Operations  and maintains activities and processes that allow the Business to run effectively and efficiently by focusing on:

  • Supporting the business with their respective business opportunities in providing commercial advice and of relevant policies and procedures.

  • Implementing a continuously improving controls and process framework that complies with Visa policy and procedures

  • Manage the transaction lifecycles for allocated cluster/functions(s) from inception to closure

  • Key point of contact for the business and other supporting functions

  • Provide advice to transaction originators on controls to be applied

  • Represent the voice of the business teams to ensure the needs of the business are represented in developing and delivering effective controls, processes and procedures

  • Ensure control application and responsible for gathering evidence of control completion

  • Manage financial recording and reporting (Ariba and Oracle) on behalf of the business

  • Manage internal contract signing process

  • Responsible for obtaining evidence of delivery and receipting goods/services received

  • Maintain documentation for audit and compliance purposes

  • Partner with Controllership, Legal, Compliance, Finance, and Sourcing to implement and maintain adherence to business procedures with robust controls in place

  • Develop metrics reporting and analytics of implemented processes that measure risk and support continuous business improvement activities

  • Supports development and maintenance of procedures and standard processes to assess, report, and remediate operational risk and compliance-related issues; provides regular self-assessment reporting.



• Degree educated
• Background in Finance, Audit or Compliance with focus on operational controls
• Significant business experience in a complex business structure, with business process improvement experience preferred
• Good problem solving and stakeholder communication skills
• Customer service orientation with a strong attention to detail
• Organised, methodical approach to managing a varied and high volume of tasks
• Strong ethics, integrity and accountability with ability to maintain independence

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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