As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Visa is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device. As the world moves from analogue to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. Your work will have a direct impact on billions of people around the world – helping unlock access to financial tools that ensure economies include and uplift everyone, everywhere.

Join Visa: A Network Working for Everyone.

Organization Description

Visa understands that operating a successful company includes driving business growth, strong shareholder returns, and financial inclusion benefiting global economies through our diverse and inclusive colleagues. We strive to make a positive and transformative impact on the world, based on the belief that we can do well and do good.

The Inclusive Impact & Sustainability team executes on this belief every day, connecting our shared humanity, shared planet and shared communities within and outside of Visa. We focus on building purpose-driven partnerships that have societal and business benefit, aimed at four key outcomes:

• Increase and advance diverse talent through an inclusive culture that values everyone, everywhere
• Advance digital financial inclusion and equity for small and micro businesses (SMBs), individuals and households
• Drive sustainable commerce and the transition to a low-carbon environment
• Strengthen communities in which we live and work through employee engagement and philanthropic support

Job Description

Location:             Atlanta, GA or Austin, TX

The Senior Director, Global Inclusion Strategy develops and builds out and drives Visa’s global Inclusion & Diversity framework informed by regional engagement, data insights and best practices.  The role will be responsible for building a Global Center of Excellence for Inclusive business practices related to talent, social impact, sustainability, product development, and client engagement. The Center of Excellence will require building out the infrastructure to execute on a global strategy, encompassing knowledge management, best practices, tools, capabilities, resources, and ideation.

This role is critical to globalizing and integrating the shared vision for the Inclusive Impact & Sustainability function. Stakeholders include Visa’s 5 regions, sales teams, clients and partners, product teams, sustainable commerce influencers, government engagement, employee resource groups, and corporate communications. The position requires comfort with data and application of best practices to drive insights for action to be used in developing, managing and setting direction for partnerships already in place at Visa and identifying new partnership opportunities and strong influencing skills to drive change across key regional stakeholders.

Job Scope

• Direct engagement working in five markets – North America, Asia Pacific, Europe, Latin American & Caribbean, CE Middle East & Africa.
• Purpose-driven scope on causes of critical importance (diverse talent, poverty, empowerment, community building, financial inclusion, and environment) to countries and markets around the world.
• Project and program management including assessment, use of analytical tools, research, metric design, database management, best practice deployment, convening groups, external collaborations, and online knowledge management.
• Analytical and critical thinking for global ideation and locally relevant implementation.
• Build collaborative work teams with excellent cross-cultural communications skills.

Essential Functions:

• Build out and grow a Center of Excellence for Inclusive business practices, leveraging data and best practices, related to talent, social impact, sustainability, product development and client engagement
• Build infrastructure that supports critical thinking and execution against key global I&D goals, leveraging data and analytics to inform key business decisions
• Drive awareness of I&D and its value across our global business, coordinating across the business to support key stakeholders
• Build and drive collaborative, cross-functional working teams and enable local teams to implement locally relevant inclusive business practices
• Promote organization-wide awareness of diversity and inclusion with a global lens, ensuring locally relevant awareness of inclusion and diversity issues
• Serve as subject matter expert and liaison to regional I&D teams to serve as a critical thought partner, ensuring alignment of programs with overall I & D strategy
• Remain current on diversity, equity, and inclusion best practices, programs, and metrics outside of Visa to optimize and integrate within our company’s goals and strategic approach, delivering best practices across the company

Additional Information

All your information will be kept confidential according to EEO guidelines.

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

This position requires the incumbent to be available during core business hours This position requires the incumbent to travel for work 0 - 15% of the time.

Basic Qualifications:

12 or more years of work experience with a Bachelor’s Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD); or a minimum of 5 years of work experience with a PhD

Preferred Qualifications:

• The ideal candidate brings prior global inclusion, diversity and financial inclusion experience
• Experience with a global scope is required, with direct understanding of geographic and cultural differences
• Project/Program management skills with a demonstrated ability to deliver results in a fast-paced environment
• Experience with data analysis tools to drive awareness and project planning

• Minimum 10+ years of prior Inclusion & Diversity consulting and/or economic mobility experience
• Experience living and working on I&D issues outside the United States, with demonstrated understanding of I&D in key countries
• Proven, progressive experience and demonstrated effectiveness managing projects, leading programs or initiatives
• Proficient in Microsoft Office with an emphasis on Excel and PowerPoint
• Demonstrated ability to build strong relationships and collaborate effectively with all levels of the organization

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.