As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

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The Senior Director of North America Digital Product, will play a critical role in bringing best-in-class digital products and solutions to the North America region that support a wide variety of Visa’s clients, including our merchant, issuing and processing partners. Reporting to the Head of North America Go-to-Market (GTM) & Solutions, you will be responsible for go-to-market strategy and commercialization for digital product initiatives in the dynamic and ever-changing US market. You will craft and spearhead an executable strategy for Visa’s digital products and capabilities to ensure that the solutions meet the needs of our diverse North American clients. You will develop localized product and go-to-market strategies, commercial constructs (i.e. pricing, contracting), planning prioritization and governance infrastructure, and drive large-scale cross-functional efforts, to successfully launch and bring Visa digital solutions to scale. You will also be responsible for utilizing your deep industry, market and product expertise, to proactively educate the Visa organization on developments in digital commerce, emerging themes and partnership opportunities.

As a senior member of the North America GTM & Solutions team, you will shape, lead and drive a team of high performers in executing the responsibilities of the US Digital Product Office. As you lead the team, Visa’s North America leadership team will rely on you to keep a pulse on the ever-evolving market needs and trends of the complex North American digital commerce market. The role requires considerable cross-functional collaboration (engaging a wide variety of internal partners, including Global Product, Strategy, Innovation & Strategic Partnerships, Pricing, Legal and Government Relations, along with clients, industry leading brands, and technology platform providers), superb project and client management skills, ability to operate proactively in a highly ambiguous environment, and flexibility to respond to marketplace events in a complex and evolving industry. We’re looking for a creative strategist who can pull insight and perspective from all players across the ecosystem to turn strategy into execution and take Visa’s digital capabilities to its next level.

You are passionate about the acceleration of digital and the immense opportunity for growth and innovation in the space and you believe in the impact that Visa can have on its clients and the ecosystem as a whole.

Responsibilities

• Define market requirements for digital products and capabilities and provide feedback to global product teams
• Create and own the digital product/digital commerce/CNP roadmap for the US market
• Work with global product to develop a localized view of products
• Evaluate product related regulatory and operational risks, adherence to Visa Rules, and IP considerations
• Develop client segmentation / targeting criteria and considerations
• Create and apply best practices to create commercial constructs, terms, agreements and pricing structures
• Commercialize and rollout bundled digital product solutions, to deliver even greater value for Visa’s clients
• Develop pilot framework and strategy, launch communications plan and execution framework
• Coordinate budgeting and incentives asks across solutions and product areas
• Orchestrate cross-functional coordination to execute pilots and formal product launches, as well as to accelerate product adoption
• Develop and disseminate materials to educate internal and external stakeholders on new product offerings
• Leverage learnings across product launches to develop a Go-To-Market Playbook
• Partner with the client solutions team for new products, pilot product introduction, exploration and interest
• Lead a team of high performer resources to drive go to market activities for digital product in NA

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.