Head of Talent Acquisition, CEMEA

  • Full-time
  • Job Family Group: Human Resource

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

The Head of Talent Acquisition (TA) is responsible for all recruitment across Visa’s Central Eastern, Middle East & Africa (CEMEA) business. 

The Head of TA will own, drive and deliver the company’s overall external strategy to enable our growth through the building of organization capability through our people in CEMEA.  This strategy includes professional and executive hiring, as well as being responsible for our Early Careers programmes, and regional employer brand and marketing initiatives. The individual will collaborate on regional cross functional HR initiatives, global projects and initiatives that impact CEMEA and Global Talent Acquisition, and ensure the excellence of the overall end to end candidate experience, through partnership with our central TA operations teams.=

The right candidate will be a highly seasoned recruiting/HR professional capable of driving both strategy and execution of the TA function, aligning with the wide multitude of global and regional stakeholders to drive transformation (e.g. capability growth, structure, channel strategy) that will deliver a best in class TA function.

The successful candidate will be highly consultative with a proven track record of building and executing TA outcomes which are aligned to HR and business strategy.  They will be capable of charting an approach that delivers value across Visa’s people priorities including Inclusion & Diversity, Internal Mobility and capability growth and development. They will be adept at leveraging the talents of their team, ensuring win-win outcomes that ensure great outcomes for Visa and the team’s growth and development.

If you are the successful candidate, you will have the opportunity to...

  • Enable delivery of high quality talent, aligned to Visa’s people priorities of Internal Mobility, Inclusion & Diversity  by creating a delightful candidate experience
  • Lead, coach, grow and develop the TA team, ensuring they are set up for success and enabled to deliver optimal outcomes for their respective business
  • Enable culture of partnership, support, transparency and the breakdown of any silos, enabling shared learning, best practice and problem sharing across entire TA team
  • Drive agenda of hiring manager enablement, ensuring managers are best equipped to deliver strong hiring outcomes through a clear understanding of each parties accountabilities, including being an ambassador for Visa, delivering robust assessment, and exercising sound judgment
  • Lead and owns execution and delivery of Visa’s employment brand as per market and business unit needs ensuring Visa’s message is clearly, accurately and powerfully leveraged as an employer of choice
  • Develop plans to attract required skill sets that will ensure top talent is available to support Visa's objectives within each respective business
  • Partner with HRBPs to ensure alignment (knowledge, assessment, consideration on roles as required) on internal talent, operating as a strong advocate of internal talent.
  • Partner with Global Talent and TA teams in continuous evolvement of Visa’s assessment and evaluation process
  • Partner with global compensation and benefits teams, ensuring the offer process for managed effectively with appropriate compliance
  • Play a global leadership role in leading and partaking in global Talent Acquisition initiatives and projects to drive and deliver best in class TA outcomes
  • Ensure compliance with audit, regulatory and legal requirements across the TA function
  • Administer and resolve employee matters, effectively mitigating risk to the company

You will have the following characteristics...

  • Transformational mindset with an ability to outline, plan and ultimately execute an end-state vision for world-class Talent Acquisition.
  • Intellectually curious with an external view of best practice and emerging Talent Acquisition trends.  Able to benchmark and understand Visa’s relative strengths and gaps against leading talent competitors.
  • Data driven, and with a Continuous Improvement mindset: Outcome orientated and able to act decisively and deliver.
  • Operationally strong in owning the end to end TA process including managing directly the recruitment of selected roles at Senior Director level and below and internal VP hires.
  • Conduit between the Global TA initiatives and Regional implementation.
  • Relationship Building/Influencing: Demonstrate effective and appropriate influencing skills with senior management/partners, combining high-level human capital knowledge with deep organizational understanding. Build strong relationships with solid trust and mutual respect as the foundation. Leverage strong judgement skills to make decisions. Instinctively know when and how to introduce change, in such a way that it is broadly accepted and institutionalized.
  • Values and Leadership: Demonstrates alignment to Visa's Values and has the capability to lead and motivate a team. Demonstrates commitment to growing and developing internal talent.
  • Result Oriented: Resourceful, with strong service orientation and positive can-do attitude. Fully committed to the job and to deliver outstanding work. Never satisfied with status-quo, continually striving for excellence. Enjoys working hands-on.

Qualifications

• 15+ years recruiting experience, including experience leading CEMEA regional recruitment teams for similar multi-national corporate environments. Combination of corporate and retained executive search or boutique search firm experience is attractive
• Relevant or related industry experience highly desired; FINTECH, Digital, Technology and/or Financial Services
• Advanced ability to develop recruiting strategies for the sourcing, evaluation and selection of corporate talent
• Good understanding of strategic HR, including talent management, talent assessment and organizational development is highly desired
• Must have excellent communication skills both verbal and written
• Excellent negotiation, presentation and organizational skills
• Prior experience providing consulting services to a division or divisions relative to workforce planning topics such as salary equity, internal movement, and staffing level planning
• BA/BS or equivalent

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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