As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Visa Marketplace Services team's goal is to provide a stable, feature-rich platform enabling developers to build world class products quickly and easily by offering reusable services and a comprehensive suite of administrative tools.  The staff product manager will be responsible for working cross-functionally among the global and regional product teams, client services/onboarding, technology development, and others to gather and document requirements for the administrative suite that will support the platform.  S/he will  write user stories and take on the product owner role for a team that will create, develop, test, and deploy the administrative suite of tools.  And s/he will coordinate the development of documentation and training to ensure users are able to get the most from the suite.

Essential Functions:

• Collaborate cross-functionally with Product, Client Services, Sales, Marketing, Finance, Risk, Legal, Technology, and others
• Define product requirements, including writing clear, thorough, and detailed user stories describing complex features
• Create product roadmap, including minimum viable product definition; plan and work toward system releases to deliver on the roadmap
• Perform the scrum product owner role, including creating/refining stories, prioritizing features and managing the product backlog, and participating in sprint planning
• Develop product documentation describing features from a user perspective; coordinate with training teams to develop user training

Basic Qualifications

• 8+ years of work experience with a Bachelor's Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
• 3+ years of work experience performing the scrum product owner role
• Proven problem solving skills with a strong focus on client needs
• Ability to transform business requirements into detailed technical requirements that enable technology teams to deliver product features based on business needs

Preferred Qualifications

• 9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Experience in a business analyst or product management role with knowledge of platform development
• Excellent interpersonal skills to build connections with internal Visa teams
• Excellent analytical (qualitative and quantitative) acumen and strong attention to detail
• Curious and inquisitive personality, with a strong desire to get beyond the "what" and discover the "why"
• Collaborative spirit and a knack for finding solutions that meet the needs of diverse stakeholders
• Ability to create and influence strategy
• Passionate about your work and enthusiastic about the opportunity to build a technical platform from the ground up
• Experience and expertise influencing people without relying on direct authority
• Proactive and effective communicator, experienced in presenting information to all levels

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.