As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Sr. Manager, Strategy & Operations play a pivotal role in shaping the future direction of the Visa Canada business and works hands-on with the Country Manager, leadership team and business functions to drive business planning, strategic initiatives, and operational oversight.

The role is highly visible across the market and will have broad reach into a variety of teams within Canada.  The ideal candidate must have the ability to gain deep subject matter depth on a multitude of topics on short notice and be skilled at the synthesis of multiple sources of information (qualitative and quantitative) to create real and actionable insights for leadership.  He or she must stay in front of innovation trends in the payments industry and be able to develop an independent point of view on topics in the face of uncertainty and imperfect information.

Best-suited candidates will be a persuasive, inspiring, and clear communicator with high emotional intelligence as well as being analytical, self-motivated, and able to collaborate well with others from a diversity of backgrounds.  This role reports to the Sr. Director, Strategic Planning & Operations.

The position requires the ability to apply strong analytical and critical thinking skills to solve business problems, and quickly arrive at recommendations that drive corporate priorities.

• Support annual strategic planning process and development of long-range growth plan
• Lead or support work streams on projects related to key strategies and clients
• Analyze VisaNet data, market reports and benchmarks to identify performance gaps and improvement opportunities.
• Collaborate with various Visa product and sales teams to manage and track the implementation of strategic initiatives and operational functions.
• Support functional teams by identifying priorities and implementing necessary strategies to achieve financial year target while conducting performance management for key business volume targets
• Monitor, analyze and develop strategic responses to competitors’ strategies
• Conduct analysis to identify business and operational opportunities and risks and articulate recommendations to local, regional and global senior management teams
• Own and maintain executive level management reporting: monthly dashboards & scorecard, initiative pipeline, strategic initiative evaluation, key corporate events and client engagement surveys