Director, Visa Consulting & Analytics

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Position Summary

The Visa Consulting and Analytics Director will deliver consulting support and projects to VISA's key clients across Central Asia  market to help optimize clients' payment cards portfolio performance, thereby ensuring that Visa is both their preferred brand and a unique business/marketing partner.

Principle Responsibilities/Key Results Area

Specific responsibilities include:
1.    Using VISA and external data, analyze client needs across the focus markets and identify opportunities for Consulting assignments with top Clients.
2.    In coordination with Country Managers and Account Executives, develop Country plans for Consulting activity with top Clients, securing funds from partnership agreements to support Consulting projects where such agreements exist.
3.    Develop project pitches and in coordination with Account Executives, secure new Consulting assignments with clients, as well as "re-engagements opportunities" via a consultative sales approach in assigned markets.
4.    Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless client Consulting experience in the countries of focus.
5.    Develop and deliver client training programs and impart best practices knowledge sharing to VISA clients.
6.    Where appropriate, work with designated practice areas global Consulting groups to incorporate best practice, source analytical or other services and realize consulting efficiency between CEMEA and other regions.
7.    Deliver and manage a network of external Consultants for the projects that require external consultant support and:  (a)  Maintain excellent liaison and supervision of external consultants' deliveries, (b) Assist in selecting, recruiting, inducting and training new external consulting firms, (c) Work with other teams and external consultants to develop new and improved tools and techniques for future consulting activities.
8.    Manage the VISA Consulting and Analytics budget and resources to perform all required duties.
9.    Liaise with VISA functional teams (Finance, Audit, Legal, Tax, Sourcing) to define and implement processes to optimize the daily engagement of vendors and the relationships with clients.
10.    Manage sales pipeline, execute on revenue targets agreed.

Qualifications

Key Competencies
• Bachelor's degree or equivalent. Master’s degree preferred but not required.
• At least 10 years of solid experience. Preferably, portfolio management, product and analytical experience within the card business of top-tier bank, or the financial services practice of a reputable consulting firm, with deep exposure to consumer or corporate card projects and proven track record. A combination of local/regional and global experience strongly desired.
• Deep consulting skills and client engagement capabilities. Advanced client contact and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
• Highly analytical with advanced PowerPoint skills and Excel skills. Ability to work with database software.
• Superior project management skills. Avid communicator.
• Results driven, flexible and both internally and externally customer focused.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
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