Systems Analyst - Java Apps Support

  • Full-time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

The Production Support group prides itself in keeping the applications and systems of Visa up and running to cater to the 24*7 needs of the business.

As part of the team –

  • Support critical applications and ensure the stability of the applications by performing proactive maintenance activities, engage in automation activities, do root cause analysis and remediation. The role requires working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures and such. The role will also demand the ability to write and maintain scripts to monitor system activity including application smoke test activities during pre and post production implementations.
  • We seek an experienced IT professional to join us as an application support engineer working in the Open Systems Operations group. Candidate must have 4+ years of software development and application support experience, configuring, and troubleshooting software applications, systems, databases and associated devices. In addition to delivering technically, the candidate should be self-motivated, and have excellent interpersonal communication skills


Qualifications - Minimum

  • BS in Computer Science or related degree from an accredited university and 5+ years of experience in Software Development or MS in Computer Science or related degree from an accredited university and 3 years of experience working in 24*7 environments
  • 5 years of experience designing and developing complex Java and J2EE applications
  • 5 years of experience with back-end technologies such as J2EE, JDBC, JMS, Spring, Hibernate, JMX and MBeans
  • 5 years of experience in relational database usage with commercial-grade databases.
  • 3 years of experience with application containers such as Tomcat and WebSphere
  • 1 year of experience working in 24*7 environments
  • 1 year of experience with building tools to automate production support activities that enable efficiency and productivity of Service desk and other operations groups
  • Must poses exceptional analytical, problem solving skills, oral and written communication skills
  • Working knowledge of client side technologies such as Struts, JSP, AJAX, JavaScript and JQuery considered a plus
  • Deep understanding of SOA principles and Web Services technologies: REST & SOAP
  • Fluent with developing applications using Eclipse or similar IDE
  • Demonstrated proficiency in troubleshooting, root-cause analysis, application design, and implementing major components for large projects
  • Knowledge of monitoring tools, alert escalation, customer / vendor management etc.

Qualifications - Preferred

  • Working knowledge of NoSQL DB
  • Experience in OO design and design patterns
  • Strong UNIX/Linux background
  • Experience in creating automated unit testing using JUnit and practicing test driven development
  • Fluent with mocking in unit testing and working knowledge of mocking framework
  • Experience with Payment and/or Credit Card processing
  • Experience with build environment using Maven/Ant and continuous integration tools
  • Experience with performance tuning and memory leak detection
  • Experience with integrating with third-party Web Services

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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