Sales Engineer Analyst

  • Austin, TX, USA
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

<p>Cybersource is a Visa company, a global leader in Fintech. We offer a full-service payment management platform for ecommerce merchants combining global payment processing, fraud management and payment security services that empower our clients in over 190 countries. The world's largest online merchants use the power of our payment solutions to innovate, optimize and grow their business.</p><p>As an Sales Engineer Analyst, you will join a team of experienced Sales Engineers within the Global Sales Engineering and Delivery function. Your primary responsibility will be to present and demonstrate how Cybersource products and services can help solve the business issues of our prospective merchant clients. You will develop and maintain your Cybersource platform expertise, industry knowledge, and technical acumen to help drive net-new and upsell / cross-sell revenue. Internally you will collaborate closely with multiple organizations including Product Management, Solutions Marketing, and Product development. This position requires up to 30% travel and is located in one of our corporate offices within the United States.</p><p><strong>Essential Functions:</strong></p><p>      Develop and maintain knowledge of Cybersource payment management platform solutions</p><p>      Team up with Account Executives and Account Managers to drive incremental revenue through acquisition of net-new customers or upsell of existing customers</p><p>      Generate and deliver solution presentations and product demonstrations in a customer-facing environment to a range of audiences including executives and engineers</p><p>      Digest client business, functional, and technical requirements and apply Cybersource solutions to address their needs</p><p>      Provide technical guidance and apply industry best practices throughout the sales cycle to help drive sales opportunities to close</p><p>      Engage with internal teams including Product Management, Solutions Marketing, and Product Development to share market feedback and recommend solution design</p><p>      Contribute to completion of RFI/RFP requests</p><p>      Support client delivery activity for technical implementation and client go live activation of Cybersource services.</p><p>      Development of technical applications for testing of services and for support in client engagement meetings for show casing end to end client experiences.</p><p>      Lead regular internal product training sessions for a variety of teams and organizations</p><p>      Participate as a subject matter expert at industry conferences, tradeshows, customer events and summits</p>


<p><strong>Basic Qualifications:</strong></p><p>        Minimum of 2 years of work experience or a bachelor's degree</p><p><strong>Preferred Qualifications:</strong></p><p>        3+ years of work experience with a bachelor's degree in Computer Science or similar</p><p>        Excellent verbal, written, and communication skills</p><p>        Excellent analytical and problem solving skills</p><p>        Natural eagerness, motivation, and willingness to learn</p><p>        Confident speaker with ability to present, interact, and connect with executives, engineers, and other technical contacts</p><p>        Natural ability to understand and articulate complex concepts in a clear and concise manner</p><p>        Strong personal desire to improve and expand industry-related knowledge</p>

Additional Information

Work Hours: Varies upon the needs of the department

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.


Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.

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