Senior Manager Communications , Western & Central Africa

  • Abidjan, Côte d'Ivoire
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity.  Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team.  As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

This is a key role within SSA CR organization, advancing Visa’s business interests across West & Central Africa via the deployment of effective internal and external communications. He/she will actively contribute to the overall development of the Regional SSA CR function and agenda. Visa’s presence in the region spans 17 markets and more than 170 clients which also includes strong relationships with the growing fintech, MNO community and governments of the WCA region.


Principle Responsibilities/Key Results Area

Proactively create and execute efficient and timely communications strategies that align to and support the regional business development priorities

Build and maintain relationship with key media outlets across WCA, in accordance with CR strategy and protocols with a particular focus on Tier1 outlets. Become a key contributor to crisis/issues management in market/regions of responsibility.

Participate actively as a core member of the CEMEA CR team and advocate to the WCA leadership teams the overall communications agenda and function priorities. Ensure CR plays an active role in shaping the business agenda locally.

Raise awareness of the company and improve its corporate reputation among critical audiences in each market as measured by media coverage, message pull-through and, where possible, perception audits.

Build and grow new external partnerships in line with our global purpose agenda.

Build and implement product communications plans, with particular focus on digital payments and innovation

Effectively manage agency/partner suppliers and coach them to excellence. Set goals for self and the agency team to deliver against the CR strategy.

Develop effective integrated communication’s programs joint with the marketing teams on major projects.

Participate as a key advisor on effective regional employee engagement programs.

Operate as a flexible team member within the wider SSA communications team


  • Related Degree
  • 5-8 years of experience in Corporate Communications in senior management role
  • Agency experience beneficial
  • Fluency in both English and French languages (written and spoken) 

Additional Information

All your information will be kept confidential according to EEO guidelines.

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