As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Corporate IT: CIT builds, operates and maintains the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business.

Within this organization, the Legal & Compliance Information Technology team supports full life-cycle delivery and ongoing support of strategic technology initiatives for the Legal & Compliance business units, and the global employee community. This position will report to the Director of legal, & compliance technology, as an individual contributor.

As a Sr. Systems Analyst, responsibilities may include:

• Responsible for project deliverables including, but not limited to requirements elaboration, functional design, application configuration and documentation, and support plans (in both lead and supporting roles)
• Perform unit and quality assurance testing including test strategy documentation, test case preparation, test execution and test results documentation
• Function as a solution analyst to explore, evaluate, recommend, and design new features and functionalities for applications implemented at Visa
• Function as the systems subject matter expert (SME) for 2-3 distinct functional areas (i.e. Privacy Impact Assessment, Legal Billing, Records Management etc…)
• Analyze system and data failures to identify and implement operational excellence and control needs
• Act as the security advocate for Legal & Compliance systems by partnering with vendors and Information Security
• Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend/implement system and product enhancements
• Participate in the architecture and integration of Legal & Compliance applications including design, testing, implementation
• Ensure all processes are fully met in line with company guidelines and support, compliance reviews, testing and audits
• Maintain working knowledge of Legal & Compliance technology trends and best practices
• Develop, manage, and maintain positive relationships with business partners, vendors and consultants to address support and project activities

Basic Qualifications

• Bachelor's Degree in Computer Science or related technical discipline
• Requires a minimum of 5+ years progressively responsible experience in application implementation, administration, development and support
• Requires a minimum of 3+ years progressively responsible experience with SaaS and externally hosted enterprise software solutions
• Exposure to database technologies including data modeling, SQL, relational database design
• Advanced knowledge of developing business process flows, and process modeling
• Proven experience in eliciting and elaborating business requirements, drafting system design specifications, and developing technical solutions
• Superior communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users
• Strong follow-through, ability to drive to closure and resolution of complex system issues
• Excellent problem identification, analysis and solving skills
• Proven ability to manage multiple activities of varying complexity while prioritizing and focusing on critical tasks and issues
• Prior experience in highly regulated, high security industry such as banking/finance and regulatory audit such as SOX, FFIEC, GDPR etc.
• Experience working effectively with business and IT staff in multiple locations

Preferred Qualifications

• Exposure to technologies such as Python and REST frameworks
• Experience with testing automation tools like Selenium preferred
• Experience configuring low code solutions like Oracle APEX and Appian
• Experience in working with agile workflow management tools like Rally, Version One, JIRA preferred
• Experience with one or more of Archer, iManage, Lexis-Nexis CounseLink, Anaqua, IBM StoredIQ and Content Classification or similar applications

Physical Requirements

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Working Hours

• The incumbent will be expected to work during standard core business hours

Travel Expectations

• The incumbent will be expected to travel <5%

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.