Systems Analyst - Product Reliability Engineering
- Full-time
- Job Family Group: Technology and Operations
Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
Our systems and applications are exceedingly available and exceptionally performing. We are into the business, which touch everyone’s pocket if card is being used for transaction. Those transactions are happening within fraction of seconds. In addition, within a second, thousands of transactions happen concurrently. Our service is not limited to one junction; we are in 200+ countries.
Security is our prior concern. We develop an environment, which is reliable for transactions happening more than a trillion in value. Millions of cyberattacks is always challenging and give us more confidence to make our environment more assured. Availability is ensuring to security. Our environments are available round the clock. As technology is changing day by day, we believe in continuous enhancement of ourselves and like to deep dive of present-day knowledge.
What are responsibilities of Systems Analyst?
- Prime responsibility of Systems Analyst is to make sure that environment is secure and safe. All security findings should be remediated within required resolution date defined by governance.
- We do not allow outage, even for a second. If any issue happens, as owner of the environment we do the needful to make sure those environments are up and running. Root cause analysis should be within hours. We make sure that findings are remediated in Production environment after all tests and checks in lower environments.
- As owner of environment, we keep track of all activities planned or happening in our environments. We are responsible for deploying new code in the environment.
- We look and analyze our environment regularly. If there is a manual task, we do automation of that. We are increasing selfheal capabilities, and will continue to do the same until environments become auto-heal.
- If a new service is coming under our support or if migration of old environment is going to happen to new technologies, we start interaction with product developer to sketch out planning for production.
- As our business is running round the clock, we work in shift and synchronize with multiple locations and multiple tracks (sub team).
- We make sure that every activity is being recorded as per incident or change management process. Technical and related run books need to be prepared and shared with the team.
Qualifications
- Engineering degree in IT or Computer Science, having 4 to 8 years of experience in DevOps Profile
- Ability to work as team player
- Good written and communication skills
- Punctual to office time and work
- Great with problem solving and troubleshooting
- Good understanding of Linux.
- Proficient in Java Troubleshoot
- Ability to effectively prioritize and coordinate
- Proficiency in one or more scripting language – Shell Script / Java Script / Python / Other
- Ability to learn fast and implement latest technology trends in the Industry
- Good understanding of CI/CD technologies.