Account Manager - Strategic Emerging

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Cybersource is currently recruiting a collaborative, trustworthy, high-energy, and driven Account Manager with relevant experience in payment and fraud management sales via a value-driven sales approach.  Responsibilities include management and expansion of a portfolio of strategic Emerging Market, Ecommerce and Digital Accounts. Cybersource offers an environment that provides you with the tools, resources, and leadership position to manage and grow clients through a consultative approach in close collaboration with the wider Visa organization. This position is a nationwide remote opportunity where you can work from any city across the U.S.

Essential Functions:

  • Manage and grow a portfolio of 10 - 15 strategic Emerging Accounts exceeding sales targets
  • Develop an account plan and growth strategy for every client to fuel your pipeline
  • Prove the value of CyberSource solutions by sharing data and insights that illustrate a positive return on investment
  • Business lead on customer meetings/calls working closely alongside Technical Account Management and Managed Risk Analysts
  • Serve as the customer advocate while effectively collaborating with internal, cross-functional teams including marketing, product management, sales engineering and finance
  • You will be drive the end-to-end sales process through engagement of cross-functional resources such as Sales Engineers, Product Management, Executives, Tech Partners, etc. 
  • Ideal candidates should possess strong B2B account management and sales skills, strong commercial acumen, and will be comfortable and experienced managing large enterprise accounts

Qualifications

Basic Qualifications:

  • 8 years of relevant work experience with a Bachelor’s Degree or 5 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

  • Demonstrated passion for Customer Success and Relationship Management​​​​​

  • Account Management or Sales/Upselling experience
  • Ability to collaborate and work cross functionally with Sales, Customer Support, Marketing
  • Demonstrated ability to deal effectively with customers and strong telephone, and written etiquette skills

Preferred Qualifications:

  • 3+ years of quota carrying technology or SaaS based sales experience (eCommerce account management/sales is a plus). 
  • Demonstrated knowledge of the payments industry
  • Experience managing and expanding business in complex enterprise accounts influencing everyone from business champion to the C-level. 
  • Record of accomplishment in exceeding a multi-million dollar annual quota.
  • Strong and demonstrated written, verbal, and presentation skills.
  • Motivation, drive and a self-starting attitude.
  • Ability to understand customer needs and solve problems.
  • Good time management with strong organizational skills

Additional Information

Travel Requirements:

  • This position requires the incumbent to travel for work 30% of the time.

Physical Requirements: ​​​​​​

  • This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

 

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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