As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Cybersource is a Visa company, a global leader in Fintech. We offer a full-service payment management platform for ecommerce merchants combining global payment processing, fraud management and payment security services that empower our clients in over 190 countries. The world’s largest online merchants use the power of our payment solutions to innovate, optimize and grow their business.

As a Senior Sales Engineer, you will work with the North America Enterprise Sales team to present and demonstrate how Cybersource products and services can help solve the business issues of our prospective merchant clients. You will develop and maintain your Cybersource platform expertise, industry knowledge, and technical acumen to help drive net-new and upsell / cross-sell revenue. Internally, you will collaborate frequently with Product Management, Solutions Marketing, and Product Development to share market feedback and stay abreast of the product roadmap and corporate strategy. This position requires up to 30% travel and is located in one of our corporate offices or remotely within the United States.

Essential Functions:

·       Develop and maintain knowledge of Cybersource payment management platform solutions

·       Team up with Account Executives and Account Managers to drive incremental revenue through acquisition of net-new customers or upsell of existing customers

·       Generate and deliver solution presentations and product demonstrations in a customer-facing environment to a range of audiences including executives and engineers

·       Digest client business, functional, and technical requirements and apply Cybersource solutions to address their needs

·       Provide technical guidance and apply industry best practices throughout the sales cycle to help drive sales opportunities to close

·       Engage with internal teams including Product Management, Solutions Marketing, and Product Development to share market feedback and recommend solution design

·       Contribute to completion of RFI/RFP requests

·       Lead regular internal product training sessions for a variety of teams and organizations

·       Participate as a subject matter expert at industry conferences, tradeshows, customer events and summits

Basic Qualifications:

• 8 years of work experience with a Bachelor’s Degree or at least 6 years of work experience with an Advanced Degree (e.g. Masters/MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications:

• 7+ years of industry experience
• 2+ years of technical client-facing experience
• Expertise in the industry and/or Cybersource platform including gateway, fraud prevention, and security solutions
• Expertise in commerce platform technologies such as Salesforce Commerce Cloud, NetSuite, and Magento is a plus
• Confident speaker with ability to present, interact, and connect with a range of client audiences including executives and engineers
• Ability to articulate complex concepts in a clear and concise manner
• Excellent verbal, written, and communication skills
• Excellent analytical and problem solving skills
• Natural eagerness, motivation, and willingness to learn
• Technical background including a BS degree in CS, CIS, or related discipline a plus
• Ability to travel up to 30%

Travel Requirements:

• This position requires the incumbent to travel for work 30% of the time.

Physical Requirements: ​​​​​​

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.