As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures. 

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: 

• Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP and Kubernetes) 

• Docker/Kubernetes deployment, configuration, scaling and management of containerized applications. 

• Openshift Enterprise implementation and Support 

• Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc. 

• Working with configuration management tools (Chef, Ansible, terraform etc.) 

• Exceptional technical, analytical, and troubleshooting skills and possess an ability to explain technical concepts and provide guidance to staff. 

• Proficient to expert scripting and automation skills converting manual and maintenance functions into fully orchestrated automation. 

• Excellent system security awareness and knowledge in OS hardening. 

• Ability to operate in complex, highly secure, and highly available, operations environments and interact with the technology domain experts required to maintain those environments 

• Excellent communication & interpersonal skills. Coaching other members of the support team, sharing technical and customer knowledge in a helpful and timely fashion 

• Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines 

• Working knowledge of monitoring and automation tools: Netcool, Splunk, BMC Patrol 

• Security Remediation process (vulnerability assessment and patch management) 

• Contribute to standardize and document operational procedures 

• Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management 

Basic Qualifications: 

• 2 years of work experience with a Bachelor’s Degree or an Advanced Degree 

• Python Scripting experience and Systems Administration skills 

• Hands-on Kubernetes Experience 

Preferred Qualifications: 

• 5 years of total experience with at least 3 years hands-on experience with containers in Production Environments - Docker, Openshift, Kubernetes preferred and 2 years of Scripting experience (Shell, Python ) and Systems Administration skills 

• 1 Year experience of cloud platform (AWS/GCP/Azure) or Certification with less experience is preferred. 

• Hardening, securing the Kubernetes cluster with monitoring and auditing dashboards 

• Knowledge in infrastructure technologies such as HP and DELL hardware (Blades and Rack servers) 

• Understanding of networking concepts 

• Work closely with application teams in ensuring best practices are followed and the infrastructure automation can be self-service 

• Self-motivated with the ability to exercise independent judgment with minimal direction from supervisor 

• Ability to understand and adopt process, project management techniques, methodologies and best practices 

• Candidate must have demonstrated and be prepared to exhibit initiative and ownership of consistent delivery success 

• Ability to set goals and objectives, prioritize, and manage situations to satisfactory completion 

• Experience supporting a 24x7 Operational environment, requiring shift support 

• Be scheduled On-Call  to support the infrastructure and our systems 

Work Hours This position requires the incumbent to be available during core business hours.

Travel Requirements This position requires the incumbent to travel for work less than 10% of the time.

Mental/Physical Requirements This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

The position starts at $78,000. Base pay may vary depending on job-related knowledge, skills, and experience. In addition, this position is eligible for bonus and equity