Agile Coach (m/f/d)

  • Poznań, Poland
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

You will be working with two product development teams within Cybersource on the path towards becoming high-performing teams.  

Essential Functions: 

  • Provide trainings, coaching and mentoring to team members, for them to self-manage, be productive and happy. 

  • Lead and coach your teams in growing their agility by making sure they are constantly improving and by influencing their habit changes that increase team performance at a sustainable pace. 

  • Support your distributed, remote teams to track their risks and impediments, help them to remove team impediments as quickly as possible. 

  • Work closely with product owners, helping them to always focus on the highest-value items and assisting them in managing the expectations of the stakeholders. 

  • Enable your teams to have positive and productive meetings by providing timely feedback, designing and facilitating them as requested or needed 

  • Help your teams collaborating with others in the organization, even in different time zones. 

  • Drive changes within your team, help implementing enablers that are allowing us to deliver more value to our customers. 

  • Be an active and valued member of our Agile Community by proactively helping each other, sharing knowledge and experience and helping our community grow beyond our organizational unit. 


Basic Qualifications:

  • 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD) or 0 years of work experience with a PhD degree 

Preferred Qualifications:

  • 3+ years of work experience and a Bachelor’s Degree or 6 years of work experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 2 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) 

  • 2+ years of experience in a Scrum Master or Agile Coach role 

  • CSM or PSM certification  

  • Practical experience with Agile techniques and best practices including but not limited to: Defining User Stories, Pairing, Swarming, Automated Testing, Estimation techniques, Team health monitoring, etc. 

  • Solid understanding of Agile principles and their application in day-to-day activities  

  • Solid presentation skills with the ability to influence change.  

  • Excellent virtual and in-person facilitation skills with expertise in designing structured and engaging meetings and workshops. 

  • Ability to manage multiple projects simultaneously with a high degree of competency using Scrum practices.  

Additional Information

Work Hours:

  • 40 hours per week

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

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