Head of Business Solutions, SMT

  • Singapore
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description


Visa is looking for an experienced and passionate leader to manage Visa Business Solutions for Singapore, Malaysia and Thailand. Visa Business Solutions is focused on providing digital solutions for large enterprises, government organizations and business owners to help drive efficiencies for their organizations and effective money movement. The business is a key pillar of growth for the organization and the market. 

As the leader for the business, the individual will be responsible for developing and executing the strategy, drive traditional commercial card flows and deploying solution for new B2B flows.

The individual will work closely with the local leadership team, regional and global teams to deliver the plan for the business. The individual will be required to drive new business thinking and develop market centric solutions, in collaboration with cross-functional teams.  

This role would ideally suit someone who is driven by new opportunities, building out a book of business, working in an innovative environment.

What a Business Solutions Leader does at Visa:

  • Be responsible for meeting the Business Solutions volume, revenue and market share targets
  • Be responsible for developing and deploying the multi-year strategy to ensure growth for Visa Business solutions
  • Lead client engagements along with the sales team to drive expansion of Visa Business Solutions
  • Lead B2B partnerships to capture new flows, deploy new business models and solutions in market
  • Deliver market relevant solutions for the commercial sector, targeting Large Corporates, Small Businesses, Middle Market Enterprise and Government Segments  
  • Set joint objectives and support performance targets for the function based on a strategic plan built with the Head of Business Solutions, Asia Pacific
  • Actively contribute to the market and country goals and growth plans
  • Manage a team that will deliver on business plans, target and drive new revenues, identify client needs and ensure deployment of solutions
  • Be an advocate for the business, collaborate across market and regional teams to ensure plan delivery and business growth 

Why this is important to Visa

Our mission is to connect the world through the most innovative, reliable and secure payment network – enabling individuals, businesses and economies to thrive. We are able to do this through our global network that connects all the participants.

Visa Business Solutions is a key business segment which has a strong growth potential. This business rests on growing the penetration in the business segment, drawing in potential clients into the network and helping issuers address critical market demands of payments across small, medium and large organizations.

We not only support card based payments, but as a payment service provider are moving towards serving the needs of the business segment for non-card based payments as well, and providing other value added service.

We are committed towards building a viable and committed payment ecosystem of payments worldwide


What you will need:

  • Solid experience in the Commercial Cards and/or Cash Management space
  • Minimum of 15 years of experience in top tier financial institutions, payments network or financial services firm
  • Demonstrated experience in developing strategy and executing on key initiatives
  • Deep understanding of current B2B payment trends, regulatory environment and current market landscape and gaps  
  • Strong experience working directly with and influencing clients
  • Good knowledge of product management and development, data driven insights and finance
  • Strong analytical skills
  • Ability to work effectively with cross functional and cross regional teams
  • Successful track record of stakeholder management and ability to communicate and influence at all levels of an organization
  • A passion and energy for people management and people development
  • Preferably a Masters of Business degree

What Will Also Help

  • Knowledge of new technology trends in the payments industry and global trends

Additional Information

You will be a part of:

  • Regional Visa Business Solutions Leadership team and part of the SMT Product Leadership teams
  • Leading a key business pillar of growth for Visa - B2B payments for domestic and international flows
  • A growing payments ecosystem that offers both card based and non-card based solutions
  • In partnership with Regional and Global Business Solutions, Product, Merchant Sales, Client Support and marketing teams resources, contribute to developing market specific business plans through the provision of appropriate market intelligence and to take responsibility for the implementation of those plans
  • Analyze business opportunities to increase volume and share, implementing both short and long term strategies and tactics to increase profitability
  • Define and build business cases and models, with new partners considering incremental distribution channels to drive the Visa business
  • Leverage appropriate Visa assets and product management resources to deliver exceptional business/issuer/acquirer value
  • Actively contribute to the SMT market development efforts and goals
  • Serve as a key spokesperson and voice for Business Solutions in SMT and Visa
  • Gain experience in managing and operating a multi-functional team in a matrix environment
  • Be a role model in everything that you do and a champion of Visa’s leadership principles
Privacy Policy