Design Manager

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays. 

Visa Global Product Design is seeking an experienced, hands-on Design Manager with strong capabilities in the design of engaging B2B and consumer user experiences. The Design Manager will:

  • Design world-class User Experience solutions that support the needs of Visa and partners.
  • Lead large-scale global projects.
  • Contribute and support strategic goals of the organization.
  • Act as a change agent, sparking fresh ideas that are infused in our culture and our products.
  • Foster a deep and rewarding collaboration with internal partners such as Markpetplace Solutions, Innovation, and Commercial Solutions.
  • Use and contribute to design systems.
  • Mentor other designers and lead by example in delivering excellent individual work.
  • Be an advocate for our employees and partners.

Qualifications

Basic Qualifications

 

  • 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
  •  

Preferred Qualifications

  • 8+ years in related professional work experience is preferred.
  • Experience designing tools for use in an enterprise environment.
  • Experience designing for complex business and functional requirements.
  • Experience facilitating design thinking workshops.
  • Knowledgeable about accessibility guidelines and best practices.
  • Experience and understanding of Product Management and the agile process.
  • Be able to stand by your designs and provide solid rationale to back up your decision.
  • Cross-functional team leadership experience required with demonstrated results.
  • Experience in leading more than one global-scale project and project teams.
  • A strong practical point of view of User Experience.
  • Experience with UX research techniques.
  • Experience launching world-class UX solutions for the web and mobile.
  • Expert knowledge of visual, UI and interaction design principles with an eye for details and consistency.
  • Experience using and creating/contributing to design systems & style guides.
  • Experience using Sketch, InVision, and Mural.
  • Excellent verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Fully fluent in English and able to understand and be easily understood in spoken and written English.
  • Ability to work independently and manage one's time.

Essential Functions

  • Create high-quality design deliverables such as wireframes, user-flow diagrams, design comps, and interactive InVision prototypes
  • Lead design thinking workshops as necessary
  • Manage stakeholder relationships
  • Plan & lead design projects
  • Quickly propose possible design solutions to UX issues
  • Work and communicate effectively with a diverse team of product owners, designers, design researchers, developers, and internal business partners & stakeholders

Additional Information

Work Hours

Incumbent must make themselves available during core business hours

Travel Requirements

This position requires the incumbent to travel for work up to 10% of the time

Physical Requirements

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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