As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to influence the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

The Issuer Processing Project Management Office is looking for a self-motivated and self-driven Project Manager.  Our team consists of highly visible leaders who direct complex customer-facing and enterprise-class software projects. In this role, you should be comfortable owning issues and managing their outcome.  You must enjoy driving, resolving, facilitating and following up on multiple action items, often simultaneously. You must understand the risks and the trade-offs of decisions made regarding projects, and be technical, security, and process focused.  You must be experienced in leading integrated project teams to deliver quality software enhancements and new features that contribute to revenue-generating opportunities for the Issuer Processing payments business.

Essential Functions: 

• You will lead software development projects of various size and complexity with overlapping/competing timelines from initiation to release leveraging waterfall, Agile or a hybrid methodology.
• You will partner with the business, architects, engineers and quality assurance teams to understand key delivery dependencies.
• You will collaborate with technology teams across Visa Inc. to secure resource and project commitments to ensure that projects meet objectives and timelines.
• You will create and manage project plans, conduct reviews, remove impediments and manage change controls.
• You will manage project financials, including alignment to budget, forecast, and actuals.
• You will drive technical discussions, communicate complex issues and collaborate with technical and business stakeholders to achieve the project objectives/success criteria.
• You will manage and escalate delivery impediments, risks, issues, and changes that impede project delivery.
• You exhibit a passion for continuous improvement opportunities and will promote positive change in the organization.
• You will communicate project status in a manner suitable to the audience of technical team, stakeholder and senior management.
• You will ensure projects comply with Visa's Project Management Methodology, compliance and controls and maintain quality project artifacts.
• You will participate in trainings, meetings, and events to continually grow your career as a project manager and within Visa Inc.
• You will take ownership and accountability for your decisions, processes, and team involved in your project work.
• Solid understanding of project management techniques, including both waterfall and agile methodologies, and best practices.
• Experience managing technology software development and or infrastructure projects.
• Drive projects from concept to implementation by managing day-to-day operational and tactical aspects of large-scale complex projects in a fast-paced, matrixed environment.  
• Work with business and technology subject matter experts to create accurate estimates, produce project charters and other documentation required for funding approvals and forecasting against approved budget.
• Manage and drive projects to achieve target scope and schedule while identifying and actively managing dependencies and impacts.
• Direct project activities, conduct reviews, manage risk mitigations, issues, project schedule, and change controls.
• Achieve project goals through effective communication with stakeholders at all management levels across Visa, including architects and strategists, business partners, vendors, and senior management.
• Communicate project issues and risks in a manner suitable to the audience of technical team, stakeholder and senior management.
• Ensure projects comply with Visa's Project Management Methodology and controls.

Basic Qualifications:

• 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
• 2 years of Technical Project Analyst experience required

Preferred Qualifications:

• 3-7 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).
• Excellent verbal and written skills.  In particular, a demonstrated ability to communicate technical and business issues and solutions to multiple organizational levels internally and externally.
• Ability to analyze and organize a plan based upon available information.
• Strong teamwork, interpersonal & relationship-building skills. 
• Ability to delegate tasks and ensure successful task completion and influence without direct authority to achieve necessary goals.
• Strong leadership qualities, organizational skills and the ability to adapt quickly to effectively manage issues and complex situations.
• Ability to work independently, yet seamlessly integrate activities with other teams when needed.
• PMP certification and Certified ScrumMaster (CSM) preferred. 
• Concentration in Computer Science or a related technical discipline.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, and Project) as well as project management, reporting, and Agile tools including Tableau, JIRA, Microsoft ADO, MS Project, Clarity PPM, SharePoint, and Confluence.
• Experience with CRM and/or Call Center applications is preferred.

All your information will be kept confidential according to EEO guidelines.

Work Hours

The incumbent must make themselves available during core business hours.

The incumbent must make themselves available to support technical resources in the Asian Pacific time zones.

Travel Requirements

This position requires the employee to travel for work 10% of the time, or as needed to support business

Physical Requirements

This position will be performed in an office setting.  The position will require the employee to sit and/or stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.