You love Data, Learning, and Technology. Where others see common problems, you see Rare Opportunities.

At Visa, we collaboratively enable Visa to be the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, technology is at the heart of what we do: Our VisaNet network processes over 13,000 global transactions per second, enabling digital currency. We are also global advocates for financial inclusion, discovering and building partners around the world to help those who lack access to financial services join the global economy.

We are the Data Platform Technology team within Visa. We collaborate with every other team at Visa to deliver on our broad mandate of Data Platforms that are secure, robust, and effective. To achieve this, we continuously and proactively reflect, learn, and commit to develop our platform, our processes, and our people.

We are actively looking for a talented and versatile Sr Technical Program Manager to join our team!  

RESPONSIBILITIES

• Accountable for end-to-end planning of one or more projects. Lead and negotiate scope, schedule, budget, risks, deployments and communications for programs and initiatives.

• As Scrum Master, coaches multiple teams through the software development life cycle using Agile, Scrum, and Lean practices and works cross-functionally throughout the company to ensure projects are developed and deployed with quality and timely delivery into our production systems. 

• As a change agent, discovers opportunities for process, technology, product and organizational improvements, pilots on a small scale, shares learnings with peers and managers, socializes change and negotiates improvements on a larger scale. Implements checklists, templates and systems to improve coordination across all our projects.

• Asks thoughtful questions to help our customers, product owners, and product managers to maximize ROI and meet company objectives.

• As a change agent, discovers opportunities for Automation and other Process Improvements, then socializes and initiates improvements.

• Proactively identifies and anticipates barriers. Assertively and creatively removes obstacles that slow down or prevent programs from delivering against project objectives.

• Champions and proactively inspires the adoption of key engineering excellence practices including Reflection, Learning, Code Review, Continuous Integration, and Automation.

• Takes initiative to create and grow our learning community, and acts as an Agile and Leadership Champion within the organization, shaping Agile practices within their respective function.

• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise. Coaches others to improve technical and leadership capability, and to increase teamwork.

• Implement Visa PMM required project gates and artifacts. In parallel, partner to improve our internal tools and processes with an agile mindset.

• Assists Sr. Director in budget development and management of the project budget for area of responsibility to within defined target

REQUIRED QUALIFICATIONS

• 8 years of experience, as an Analyst, Scrum Master, Project Manager or Developer,  with a Bachelors in Computer Science (or equivalent) or 5 years with a Master's degree. working with technical teams developing software solutions. 

• At least 2+ years of hands-on experience as a Scrum Master, Kanban, or Agile coach working with technical teams developing software solutions.

PREFERRED QUALIFICATIONS

• Demonstrated curiosity and ability to understand architectural and technical aspects of Data Platform and DevOps projects.

• Excellent communication skills.

• Excellent facilitation skills with ability to influence change at higher levels.

• One or more Agile certifications: CSM, PMI ACP, ICAgile.PMP, or similar detailed knowledge of formal project management processes.

Position Location:  position and incumbent must be based in Palo Alto, CA.  Visa will not provide relocation assistance in connection with this position. 

Work Authorization:  authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Travel Requirements This position requires the incumbent to travel for work 5% of the time.

Mental/Physical Requirements This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.    

Additional information

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.