Managing Consultant

  • Milan, Metropolitan City of Milan, Italy
  • Full-time

Company Description

Fascinated by the future and captivated by technology?

Smart, driven and want to make a difference in the world?

You’ll fit right in.

Join a diverse team at Visa, where your individuality fits right in. We can provide the opportunity to shape the payments experience globally. Together, let’s transform the way the world pays.

Think you know us?

Our mission is to connect the world through the most innovative, reliable and secure digital payment network that enables individuals, businesses and economies to thrive.

Individuality fuels our brand and our global team – we’re proud that we are a talented team of 15,000 individuals with unique backgrounds, perspectives and experiences. Therefore, we understand that you are much more than your day job. We encourage quality of life outside of the office, whether it’s taking advantage of agile work schedules or our wellness programs, Visa respects and encourages meaningful work/life balance for everyone. In addition, we offer market leading salary and have a fantastic benefits offering.

So, if you’re not satisfied with the status quo, we can satisfy your desire to explore new territory, giving you the runway to really make an impact, whilst connecting you with teams around the world in a truly inclusive culture that celebrates our uniqueness.


Job Description

If you think you could support Visa as a Management Consultant, we want to hear from you – together, let’s make Visa a great place to work.

What's it all about?

The Management Consultant will report to our VCA Southern Europe leadership working in Italy to deliver projects for Visa clients in the payments domain.  The Management Consultant will work towards the team’s goals and assist in the delivery of detailed data gathering, analysis, insight and practical recommendations to enable successful delivery of client projects.

What we expect of you, day to day.

Core responsibility of the role will be to oversee consulting activities in Italy, whilst supporting our broader goals for VCA Europe across the region. The role will report to the Head of VCA Southern Europe.

Key Accountabilities:

  • Lead the implementation of the VCA Europe Consulting strategy in the Italian market through the management of designated projects or technical areas.

  • Take initiative for sourcing new, and expanding on existing, consulting opportunities, using available data and insights from discussions with Account Executives and the Business Development team.

  • Leads and/or manage the delivery of consultancy engagements ensuring that they:

  • Are completed within agreed budgets and timeframes;

  • Follow appropriate Visa Europe consulting methodologies and techniques; and

  • Meet client expectations, resulting in high client satisfaction.

  • Lead, direct and guide less experienced colleagues within own project teams.

  • Support resource allocation, by determining which contractors to use from partner networks.

  • Oversee our client engagements and project delivery lifecycle

  • Liaise with other parts of the Visa Europe business (e.g. the Sales team) to ensure the Consulting team has the right resources in place to meet requirements and effectively delivers consulting projects.

  • Interface with the client on a regular basis throughout the project lifecycle, acting as a key point of contact.

  • Proactively engage, and work closely with, the Account Executives and Country Manager across the business to proactively identify and support key client opportunities

  • Act as a key team-player across our VCA Europe team with focus in Southern Europe to help drive best practice and solutioning across the region


What we’re after…

  • Extensive experience in retail banking and/or payment card industry in Italy. Experience in merchant retail business in Italy is a plus.

  • Previous and extensive experience in strategy / management consulting; with proven project deliveries and expertise in consulting methodologies

  • Excellent sales orientation with responsibility for, and experience of, selling major projects/ideas to senior management ideally in retail banking and/or payments

  • Experienced with Business Development practices and processes

  • Project experience in a digital and technology-driven environment

  • People management and leadership skills

  • Proven influencing, selling and negotiation skills

  • High intellectual capability evidenced by strong analytical skills

  • Ability to liaise with multiple stakeholders at all levels

  • Fluent in English and Italian (written & verbal).

  • Excellent presentation and communication skills (written and verbal) including an ability to comprehend and convey complex technical information

  • Deep Business Acumen and Business Analysis Skills (research and analyse market and client information to tell a story)

  • Technology/Digitally-savvy and an understanding of consumer economics/behaviour

  • Curiosity & willingness to learn and develop as a professional

  • Ability to travel

Additional Information

Think you have what it takes?

If you are interested in a career that will challenge and inspire you – we’d love to hear from you!

Diversity & Inclusion

Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.

By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.

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