Sr. Director, Commercial Product – Public Sector

  • Foster City, CA, USA
  • Full-time

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

The Visa Business Solutions Commercial Product Team has responsibility for the Global Market P&L and product vision for Visa’s commercial solutions including creation of issuer segment strategies, commercialization of new and enhanced products and services, research and thought leadership, and product engagement with our issuing financial institutions and partners. The team serves financial institutions and their downstream clients by providing payment products and services to the large and middle market corporate/multinational companies, governments and commercial supply chain/B2B segments. The Product Team works collaboratively with the Commercial Platform and Commercial Sales Team as well as other regions, ensuring alignment of market positioning across all areas of Commercial.

The Senior Director, Commercial Public Sector Product Lead will be responsible for our Public Sector Commercial business, strategy definition, and how we take these products to market on a regional and global basis. This senior-level role will lead the Commercial Product Team engagement with issuers and technology companies supporting Visa’s most strategic public sector clients, in close coordination with the Visas Partnership, Platform and Commercial Specialized Sales team members.  In addition, the role involves working with the extended Commercial Product Team to identify gaps as well as new requirements for Innovative Federal solutions that meet issuer and end client needs. 


  • In collaboration with global team members, Review, Define and Own the Commercial Public Sector strategy in the market. 

  • Demonstrate industry leadership for the Public Sector business across the issuer community for commercial products through market-driven knowledge; execute on specific purchasing, travel and vertical strategies to drive PV and revenue goals for Commercial line of business.

  • Responsible for day-to-day management of Public Sector vertical for the Commercial Product team.

  • Oversee commercialization of Visa Commercial Government Solutions for the NA Market and Globe across different client segments.

  • Define and prioritize a strong operating model with Visa’s technology partners on specific Government/PS Enhancements and Product specifications, and performance monitoring. 

  • Coordinate Globally across, Commercial Product teams and other internal Visa teams to ensure global alignment of solution offerings to the public sector vertical.

  • Align work with Specialized Sales and Account Executives including the creation of client facing marketing collateral, sales presentations, and acting as product SME for product calls with our financial institution customers.

  • As gaps/new requirements are identified, collaborate with the Commercial Product Teams (e.g. B2B, Reporting & Travel, Data) to define and prioritize these enhancements/ requirements for development.

  • In working with issuers and partners, engage the Commercial Product Team SMEs to define and validate custom solutions/integrations to ensure that the proposed offerings align with the broader Commercial Product strategy.

  • Strategize with partners on major initiatives and opportunities, leveraging customer interactions to identify new and enhanced products and services.

  • Using known or collected electronic payments industry knowledge to drive new product opportunities for our issuers and downstream clients.


Basic Qualifications:

12 years of work experience with a Bachelor’s Degree; 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD); or a minimum of 5 years of work experience with a PhD

Preferred Qualifications

  • Knowledge of Federal Financial Management and Acquisition Regulations, preferably with experience working in or supporting government programs. 

  • Senior Leader with extensive experience (12-15+ years) in Product/Strategy and P&L management, preferably in Commercial card.

  • Knowledge of all electronic payment types including Commercial card payments experience.

  • Ability to structure, manage, and coordinate complex cross-functional teams including technical and non-technical resources.

  • Strong results-oriented leader; analytic and fact-based consultative discipline.

  • Add value to customers by insightful and thoughtful questioning, offering new ideas, and delivering solutions.

  • Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, including strong oral and writing capabilities.

  • Ability to work with leading industry partners and negotiate effectively to achieve desired outcome.

  • Able to work independently and in a matrixed environment.

  • MBA or equivalent work experience required.

Additional Information

Travel Requirements

This position requires the incumbent to travel for work 20% of the time.

Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

EEO Statement (Required, do not edit)

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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