Vice President, B2B Acceptance Client Management

  • Full-time
  • Job Family Group: Sales and Business Development

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Job Description

The Visa Business Solutions (VBS) team is a world-class commercial organization experiencing tremendous, double-digit growth as we expand into new payment flows and continue to grow our core card solutions. This is an incredibly exciting team to join our team as we expand globally. Our team brings payment solutions and associated services to clients around the globe.  Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments.  We work closely with Issuers, Merchants, FinTechs and other ecosystem players to deliver these services.  We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world.  Our focus within Business Solutions is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution.

The B2B Acceptance Client Management team is responsible for building and expanding relationships through active management of key commercial merchants.

Qualifications

Basic Qualifications:

  • 12 years of work experience with a Bachelors Degree or at least 10 years of experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or at least 8 years of work experience with a PhD

Preferred Qualifications:

  • Leader with 12+ years of extensive experience in business development, strategy and  people/team leadership.
  • Expertise and experience in building and managing relationships with stakeholders across large businesses
  • Experience and expertise in commercial payments with B2B merchants.
  • Strong business, commercial, and financial acumen and political smart and savvy to build credibility, lead and guide key client and internal stakeholders.
  • Strong analytical and problem-solving experience with a challenger mindset.
  • Client management experience, especially in a consulting environment.
  • Strong ability to nurture cross-functional relationships (i.e. issuer, acquirer, suppliers, Visa) and drive solutions for broad payment acceptance.
  • Ability to structure, manage, and coordinate complex cross-enterprise, goal oriented, objectives with multiple stakeholders at senior levels.
  • Exceptional communication skills (written, oral & presentation).

Additional Information

Essential Functions:

The Vice President is a highly visible role, representing Visa externally to the commercial merchant community and responsible for:

  • Managing a portfolio of 75-100 top commercial merchants in the U.S. who bring in $50+B in payment volume for Visa.
  • Develop and lead a high-performing team of four seasoned and tenured client management executives to build out a successful B2B client management function.
  • Contribute active leadership to the broader VBS organization.
  • Identify B2B expansion opportunities / agreements with accepting and non-accepting merchants/suppliers and expand B2B commercial volume through Acquisition/Expansion, Partnership or Relationship management
  • Develop, expand and deepen relationships with senior executives at strategic B2B Clients.
  • Ensure merchants/suppliers are optimizing their acceptance environment though use of appropriate tools/solutions.
  • Actively develop and negotiate acceptance deals with suppliers/merchants to position Visa as a preferred method for commercial payment.
  • Build out the client management team and shape strategy to expand support globally and into other industry verticals.
  • Drive deep analytics and deal-modeling leadership; partner closely with regional AEs and BDs, and MS&A, Pricing and other functions.
  • Location is flexible


Travel Requirements:

  • This position requires the incumbent to travel for work 20%-40% of the time
     

Physical Requirements:

  •  This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.


EEO Statement:

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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