As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Visa University is changing the learning culture at Visa and is becoming an integral part of life at the company where every employee and client will have access to a wealth of resources to enhance their effectiveness. We are a CEO supported start-up team within a large, global organization. Led by chief learning officer, Karie Willyerd, Visa University is responsible for both internal and external training.
We are a team of experts in our respective disciplines, but more importantly, we strive to harness our collective expertise in the most effective way for the benefit of learners. We combine rigor, data, and subject matter expertise with intuition and common sense of what will be most effective for the business.

What a Learning Consultant does at Visa:
A Learning Consultant is part of the Market Learning function within Visa University and has responsibility for developing, selling and overseeing delivery of innovative learning solutions to the markets where we serve our clients. The successful candidate will collaborate with regional leaders and clients to gain a deep understanding of capabilities required to grow and optimize Visa’s talent strategy and client engagement strategy.  The role reports into the Regional Head of Learning for Asia Pacific (AP) and is the AP sales lead on the global Business Development sales team. 

Why this is important to Visa
Visa is committed to excel with its partners and provide value-added-services to its clients. Visa University plays a critical role in this commitment by providing deep digital payments knowledge and thought leadership to our clients, to them grow their businesses.

Key responsibilities and Competencies:

• Build trusted partnerships with the AP leadership team and other stakeholders to understand their goals and needs and to gain buy-in for proposed initiatives and drive initiative success
• Work with the AP client sales teams to develop new business development opportunities for client training. Identify new and renewing contracts to ensure Value in Kind (VIK) training is included. Partner with sales teams (BDs and AEs) to sell to clients.
• Develop client learning proposals and work with sales teams to sell solutions into clients.
• Negotiate client training contracts and hand-off to delivery team for successful implementation  
• Define annual AP learning roadmap/business plan and manage associated budget and P&L
• Collaborate with VU Shared Services to develop and administer regional training needs assessments, analyse organizational challenges, and work with the School of Digital Payments to define strategies and identify solutions that drive measurable results.
• Serve as a Subject Matter Expert (SME) on VU’s product catalogue and learning solutions that have already been developed for global implementation.
• Be a champion of Visa’s learning culture and values and help cultivate these across the region.
• Effectively communicates timelines and learning and development requirements to business partners and management team.
• On an exception basis, develop and deliver regional learning solutions and identify and manage local strategic external partner relationships to support these programs.

Role Requirements:

• Minimum Bachelor’s degree in Business or Learning and Development
• 12+ years’ experience in learning, consulting, sales or business development
• Experience in the payments industry is strongly valued
• Experience in L&D, training needs Analysis (TNA), diagnostics, supporting L&D solutions, and evaluation of L&D projects is strongly valued
• Experience managing a budget with forecasting and sales reporting
• Experience working in a matrixed organization where regional success is dependent on ability to work with extended delivery teams
• Demonstrated ability to effectively collaborate, consult and influence senior leaders, business partners, internal and external customers, and colleagues to drive business results.
• Strong aptitude for working with broad scope of technical, business, and professional subject matter; quick and agile learner
• Strong communication (written and verbal), consulting, stakeholder management, relationship management and influencing skills at all levels in an organization.
• Effective track record of using metrics and analytics to drive decision making and increased value generation (sales, satisfaction surveys, etc.). 
• Experience of revenue generating accountability
• Demonstrated ability to drive innovation and change to improve efficiencies and the effectiveness of learning solutions.
• Strong collaboration skills, able to engage a wide variety of people in solution design and delivery
   

Think you have what it takes?
If you are interested in a career that will challenge and inspire you – we’d love to hear from you! What we expect of you, day to day.
Delivers exceptional learning experiences to participants ensuring a minimum NPS of 70 in region, or globally, as required
Champions excellence in facilitation and knowledge to deliver content in a simple and effective way while fostering a safe environment to have productive discussions promoting and inspiring a culture of learning that encourages continuous performance improvement, innovation, and learner engagement
Collaborates with partners across VU to ensure seamless delivery of programs including ensuring that classes are set up, technology and AV requirements are functioning, capturing attendance and driving attendee completion of feedback.
Uses knowledge of Sales process and methodologies to customize and deliver selling-focused learning solutions aligned with business priorities and initiatives
Contributes to the evolution and application of sales competency models for specific business roles related to selling as well as supporting the development of subject matter experts and VU Faculty
Establishes themselves as a subject matter expert by leveraging experience with selling tools, communities and social media platforms that enable learner engagement and connection pre- or post-training sessions
Builds a strong knowledge of the business, including internal and external trends, and keeps up to date with Visa’s business, payments industry and regional nuances
Support with coaching Account Executives and Client-facing Sales teams. Supports with creating strategic learning roadmaps for new hires and the ongoing development of existing employees

Diversity & Inclusion
Universal acceptance for everyone, everywhere, is not only our brand promise, it’s the foundation of our company culture. We foster a feeling of connectedness in the workplace, support diversity of thought, culture and background, fight for important initiatives like Equal Pay and actively work to eliminate unconscious biases that hold us all back.
By leveraging the diverse backgrounds and perspectives of our worldwide teams, Visa is a better place to work and a better business partner to our clients.