Program Manager
- Full-time
- Job Family Group: Technology and Operations
Company Description
As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays
Job Description
Program manager to drive and lead the top key strategic initiative in the Merchants & Acquired Processing Product Development (MAP PD) organization. The position requires a highly experienced professional who is innovative, organized, and dependable. Must be detail-oriented and as master collaborator – ready to prepare, plan and implement program plans, monitor and report progress, and ensure successful delivery. Ideal candidate will have a very strong technical experience and skills, an ability to manage expectations and the relationships with major clients, flex between the strategic and the tactical, outstanding verbal and written communication skills, and a high level of energy and flexibility to get things done and thrive in a fast-paced, team-oriented product development environment.
Essential Duties and Responsibilities
- Develop an effective plan of action for running this mission critical initiative from inception to completion
- Strategically map out a program schedule and timeline, and ensure it is strictly followed
- Lead and negotiate scope, schedule, budget, risks, deployments and communications with our key client
- Set goals for the programs and track progress, set-backs, and overall performance
- Track, record, and compile program performance data
- Analyze program results and present findings to management
- Prepare and maintain budgets
- Lead Change Control for scope changes
- Provide strategic vision and strong leadership while directing programs under this key initiative
- Ensure the programs always support and advance our organization’s mission and goals
Qualifications
Basic Qualifications:
- 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree
- 7-10 years of work experience and a Bachelor’s Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD.
- Experience with other Lean/Agile framework and methods, i.e.: Kanban, SAFe, XP, etc
- Exceptional written and oral communication skills
- Decisive but inclusive decision making in a fast-paced environment
- Proficient in at least one Agile project management tool: Rally, Jira, Version One, etc.
Additional Information
Work Hours This position requires the incumbent to be available during core business hours.
Travel Requirements This position requires the incumbent to travel for work 10% of the time.
Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.
EEO Statement Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.