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We’re looking for an Employee Communications Manager with the right mix of creativity, project management and writing skills to implement and execute internal communication campaigns that support Visa’s people programs and initiatives, including talent management, career development, benefits, recognition and compensation.

The Manager, Employee Communications, HR Programs, will develop and execute communication strategies, messages and key deliverables that support Visa’s Human Resource (HR) initiatives and programs. This involves collaborating closely with internal stakeholders to understand and translate HR information into easy-to-understand and compelling content that resonates with Visa employees. The position reports to Senior Director of Global Employee Communications, Corporate Functions.

Responsibilities

• You will create and execute multi-channel communication plans for ongoing and new HR programs, including benefits, compensation, talent and HR operations.
• You will provide counsel to HR program owners on messaging and best practices for engaging employees
• Write/produce and edit communications content (intranet stories, emails, video scripts, etc.)
• Calendar and track status of deliverables; measure impact of communication
• You will ensure that all relevant employee communication is delivered in a way that is timely, accurate and on brand 
• Align HR content with the company vision, business strategy and leadership principles
• You will support other key employee communications initiatives based on business and resource needs

Basic Qualifications:

• 4 years of work experience with a Bachelor's Degree or 2 years of work experience with an advanced degree (Master's, MBA, JD).  

Preferred Qualifications: 

• B.A./B.S. degree in marketing, communications, journalism, PR, English or related discipline.
• 5-8 or more years of marketing, public relations or communications experience. Internal communications for a global organization, a communications agency or HR/workplace consulting firm preferred.
• You have excellent verbal and written communication skills, including stellar editorial proficiency (writing, editing, proofing). A writing test will be a part of the interview process
• Ability to build relationships within an organization, communicate regularly with key individuals and interface with all levels of staff, including senior leadership
• You have a demonstrated understanding of communications as a change enabler; experience in change management initiatives a plus
• You are a "Hands-on" team player with outstanding project management and strong organizational skills, attention to detail and ability to manage multiple priorities simultaneously
• You possess good judgment skills and able to handle confidential/sensitive information
• You are intellecutually curious and passionate about people, culture and the employee experience
• Positive approach and commitment to providing excellent client service.

Essential Functions

• You will create and execute multi-channel communication plans for ongoing and new HR programs, including benefits, compensation, talent and HR operations.
• You will provide counsel to HR program owners on messaging and best practices for engaging employees
• You will write/produce and edit communications content (intranet stories, emails, video scripts, etc.)
• You will calendar and track status of deliverables; measure impact of communication
• You will ensure that all relevant employee communication is delivered in a way that is timely, accurate and on brand 
• You will align HR content with the company vision, business strategy and leadership principles
• You will support other key employee communications initiatives based on business and resource needs

Physical Requirements:  This position will be performed in an office setting.   The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment (phones and computers), reach with hands and arms, and bend or lift up to 25 pounds

Travel Requirements:   The incumbent may be required to travel 10-15%.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.