Technical Product Analyst

  • Austin, TX, USA
  • Full-time

Company Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks. Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies. Behind the Visa brand are more than 5,000 talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

CyberSource, a Visa company, is the leading payment management company focused on eCommerce. The company serves over 450,000 online merchants, including many leading global brands as well as a broad base of small to mid-sized accounts. Approximately 1 out of every 4 dollars spent online in North America is processed through CyberSource, and we are growing worldwide. CyberSource is a payment management service leader, combining a comprehensive suite of global payment options with sophisticated fraud and security management, delivered in a software-as-a-service model.

Job Description

Essential Functions:

The Technical Product Analyst will have the responsibility to help implement the strategy for CyberSource’s Product within CyberSource’s Core Payments Team. He/she will lead definition of business requirements and development of a global product roadmap to support CyberSource’s Acquirer, Partner, Merchant and Portfolio business and define 

  • Analyze acquirer processor spec and come up with integration model that will be best suited for the situation given different market forces and overall strategy.
  • Define end to end solution to enable new payment methods, new partner integrations in different markets. Identify dependencies on other products to deliver a complete end to end solution.  
  • Contribute to the development of the overall product strategy, product roadmap, and business plan for payment processing to support market expansion.
  • Work closely with Product line owners, marketing, sales, Support,
  • customers, partners and engineering teams to define and develop detailed product/ business feature requirements.
  • Participate and sign off in product demo. Ensure product features are well understood and implemented as requested.
  • Evaluate new product opportunities and bring forward proposals for products to expand the capabilities that are aligned with business strategy.  
  • Define and implement strategy for the rapidly building new integrations with payments processor in different markets.
  • Actively prioritize product backlog and participate in release/Sprint planning ceremonies.


Basic Qualifications

  • 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD).

Preferred Qualifications:

  • 3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
  • Adept in Agile development methodologies
  • Strong experience in designing user experience for customer facing
  • product and building mockup for product ideas
  • Analytical skills – secure and compare information from different
  • sources to prioritize features
  • Strong project management skills and demonstrated ability to
  • coordinate multiple parties to deliver a product
  • Strong product management experience in business portal, payment
  • industry & API management.
  • Responsible for value proposition definition and communications,
  • product differentiation, cost/benefit analysis, and executive presentations
  • Creative spark – in product innovation, product management, and
  • finding ways to get things done
  • Demonstrated strength at building relationships, highly motivated,
  • strong sense of urgency, ability to motivate others
  • Excellent written and oral communication skills with a flair for
  • getting people excited
  • Strong desire and aptitude to be very hands-on with data and
  • reporting
  • Team player, with proven track record of taking initiative and
  • ownership of responsibilities and deliverables
  • Prior experience in merchant services a plus
  • Financial services/payments, ecommerce, and mobile commerce
  • industry experience a strong plus


Additional Information

Work Hours This position requires the incumbent to be available during core business hours.

Travel Requirements This position requires the incumbent to travel for work 10% of the time.

Mental/Physical Requirements This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.

EEO Statement Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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