As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

As a Program Manager at Visa, you will lead complex, multi-disciplinary programs for the DPS Program Management team. You will plan requirements with stakeholders and guide programs through the entire lifecycle considering all stakeholder inputs across different functions. This includes monitoring project schedules and working with stakeholders to ensure that multiple, simultaneous projects are working together to drive to the success of an entire program. 

You will also be supporting project stakeholders in identifying risks and bottle necks, and using your influence to alleviate those roadblocks. You will be responsible for the execution and delivery through completion, for a program. Programs can often span office locations and time zones, and your responsibility will be to keep all stakeholders coordinated on the program’s status, milestones and deadlines.

The person filling this position will be responsible and accountable for coordinating activities and communicating status of projects related to new products, features and services that drive client satisfaction, differentiate the Visa DPS product offering, and drive Visa DPS Service revenues.

• Essential Functions

• Will plan, execute, and deliver projects through completion for a product or program

• Independently manage a range of projects and initiatives, providing structure through the full lifecycle

• Lead a cross functional team consisting of individual contributors and managers who are conceptualizing, rationalizing, and driving multiple simultaneous projects

• Work with variety of stakeholders to manage scope, secure support and resources for execution, and deploy processes that improve day-to-day operations

• Reconcile competing priorities, utilize synergies, align complementary initiatives, and build coalitions among cross-functional partners

• Work through challenges, identify bottlenecks and dependencies, and unblock teams for execution

• Work daily with cross functional teams to gather and communicate project status, progress, milestones, deliverables, outcomes, and lessons learned to all applicable parties

• Understand and report project impact and fit on overall program development budget        

• Demonstrates Visa Leadership principles

Basic Qualifications

• 4 years of work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD degree

Preferred Qualifications

• 7-10 years of work experience and a Bachelor’s Degree or 6 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of experience with a PhD.

• Strong product development skills with a sound understanding of payment technology, risk and fraud management, other ecosystem requirements

• 3+ years of experience in the payments industry (e.g. payment processing, acquiring, payment technology provider, payment brand etc.)

• 3+ years of experience in technical or business program/project management

• Proficiency with linear software development life cycles and software development methodologies such as Agile (SAFe) and waterfall.

• Excellent communications skills, both oral and written. Must be able to communicate effectively and confidently with users, team members and management.

• Aptitude to collaborate with cross functional teams to build robust, reliable and scalable payment solutions

• Aptitude for understanding, digesting and analyzing complex systems integration.

• Strong facilitation skills. Must be able to elicit requirements from various personalities across organizational and geographical boundaries.

• Must be flexible and willing to undertake a wide variety of challenging tasks.

• Ability to work some flexible hours due to varying time zones across Visa’s regions.

• Knowledge in issuer processing technology or solutions

Work Authorization:

• Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

Work Hours

• Incumbent must make themselves available during core business hours.

Travel:

• Incumbent must be able to travel up to 25%

Physical Requirements

• This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.

EEOC

• Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.