Executive Administrator

  • Palo Alto, CA, USA
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

 

Job Description

Responsibilities

  • Administrative support and coordination duties will include, but are not limited to the following:

  • Actively managing the SVP’s calendar. In addition
    to basic scheduling functions, also anticipating and prioritizing the
    SVP's scheduling needs based on deadlines and deliverables. This will
    require coordination with leaders and other key stakeholders both
    internally and externally to the Visa Research organization

  • Proactively managing and coordinating recurring and
    ongoing activities that involve the leaders of the Visa Research
    organization, including all-hands meetings, department head meetings,
    organization chart, PTO calendar, and other activities that require
    participation across the department head leadership team

  • Be highly proactive and take ownership to anticipate
    needs and adept at managing-up and downstream to ensure deliverables are
    met timely and accurately

  • Proofreading and formatting business documents or broad
    communications for overall professional writing style and proper grammar

  • Converting concepts and ideas from discussions into
    presentation materials that can be used to analyze information or make
    business decisions
    • Effective in-person, phone & email presence

  • Act as first contact for SVP and play the role of
    liaison, problem solver, and facilitator – to prioritize executive’s time
    and activities

  • Ability to prepare and effectively manage interactions
    with SVP

  • Ability to decline quickly, simply and professionally

  • Understand organization and how to “get things done”

  • Effectively and successfully respond to problem
    situations

  • Ability to organize and prioritize across competing
    priorities

  • Prepare “week ahead,” and “day ahead” briefings

  • Successfully track open issues and follow-up on items
    that require closure

  • Ability to manage high volume email and synthesize
    actions needed

  • Ability to act quickly, seamlessly and professionally

  • Coordinate complex domestic and international travel requirements
    (itineraries, visas, logistics, etc.)

  • Heavy electronic filing, expense reporting & record
    keeping

  • Coordination of high level meetings and events
    involving multiple external participants

  • Demonstrate comfort with purchase card, occasional
    Purchase Order & Invoice support



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Support provided to team members


  • Coordinate/Organize visitor meetings – IDs, rooms,
    refreshments, meet and greet, provide logistics/guidance to getting to
    building etc.

  • Work with other administrators in a cooperative way
    while representing our team – in a manner that is consistent with the
    professional image of Visa Research

  • Management and procurement of supplies

  • Provide support to interns/contractors/consultants as
    needed

  • Be available when members of the team are traveling to
    take messages and communicate requests



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Qualifications

 

  • Bachelor's degree
  • 10+ years of experience supporting a very high level
    executive for rigorous sectors such as investment banking, private equity
    or VC companies

  • Strong command of English language and grammar

  • Strong verbal and written communication skills and
    ability to communication effectively with all levels.

  • Flexibility and a professional/approachable appearance
    and helpful demeanor

  • A positive, upbeat personality and excellent
    interpersonal communication skills

  • Highest moral and ethical character

  • Experience working with highly confidential information

  • Good judgement, common sense and excellent attention to
    detail

  • Highly advanced MS Office skills and technologically
    savvy (Word, Outlook, Excel & PowerPoint)

  • Strong presentation and slide development skills (PPT)

  • Ability and openness to actively use different internal
    systems (e.g. Oracle iProcurement, Oracle iExpense) and technology – to
    complete tasks

  • Ability to “see the big picture”

  • An understanding of how to leverage a busy executive's
    time and willingness to do what it takes to contribute to their success
    and the success of the company



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Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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