Sr. Project Manager

  • Foster City, CA, USA
  • Full-time

Company Description

As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Job Description

Visa’s Corporate IT organization is made up of several teams that all work towards the same goal; To build, operate, and maintain the IT systems and infrastructure necessary to enable a highly connected and collaborative workforce that helps power Visa’s business. With our mission in mind, we work to ensure the world is connected through the most advanced and innovative digital payment network that enables individuals, businesses, and economies to thrive.

We prioritize delightful user experiences. We do not take orders; rather, we build deep partnerships with our business partners and champion proactive new ways technology can advance our business into the future.

The CIT Project Management Office (PMO) is seeking a Sr. Project Manager to deliver technology solutions using traditional and iterative software development methodologies in a matrixed environment. This is a highly visible leadership and customer facing position ensuring planning, execution and monitor/control processes are aligned for effective delivery of critical, enterprise class software development and infrastructure projects. He or she coaches and facilitates teams through the systems engineering life cycle using and works cross-functionally throughout the company to ensure projects are effectively developed and deployed with quality and on time delivery into our production systems.  


Basic Qualifications

  • 12 years of work experience with a Bachelor’s Degree; 10 years of work experience with an Advanced degree (e.g. Masters/MBA/JD/MD); or a minimum of 5 years of work experience with a PhD


Preferred Qualifications

  • 15-18 years of experience with a bachelor’s degree or 12 years of experience with an advanced degree (e.g. Masters, MBA, JD, MD or PhD)

  • Experience as a SCRUM Master, Project Leader, Project/Program Manager working with technical teams developing enterprise class solutions

  • Advanced proficiency in the use of Microsoft Office tools (Word, Excel, PowerPoint, Visio, Project, and SharePoint) required

  • Exceptional knowledge of Agile/Scrum/Lean principles and practices

  • Excellent ability to understand architectural and technical aspects of projects

  • Strong knowledge of systems engineering life cycle (SELC) principles and practices

  • Exceptional communication and customer facing skills

  • Excellent facilitation skills with ability to influence change at higher levels

  • Ability to manage multiple projects of varying size and complexity simultaneously with a high degree of competency

  • Strong process orientation and demonstrated ability to define, document and improve product/program planning processes

  • Experience with Agile Application Lifecycle Management and development tools like Rally, Confluence Wiki and JIRA.

  • Project Management Professional (PMP®), PMI Agile Certified Practitioner (PMI-ACP®), Certified Scrum Master (CSM), Scaled Agile Framework Program Consultant (SAFe SPC), Certified Product Owner (CPO), and/or Lean Six Sigma certifications are preferred

  • Experience with online/ecommerce, payment processing, and/or financial systems are a plus


Additional Information

Essential Functions:

  • Responsible for planning, executing, tracking and managing cost, schedule, and scope on all projects
  • Responsible for all customer communication throughout the systems engineering life cycle
  • Identifies and manages the risks associated with projects and programs to achieve project success
  • Uses strong business and technical knowledge to implement solutions to impediments, keeping projects on track
  • Works closely with other departments and partners to ensure on-time delivery of critical projects and programs
  • Responsible for project and program reporting at the team level as well as for managers and executives
  • Drive improvements in systems engineering practices/processes within his/her teams
  • Drives the adoption of key engineering practices like Innovation, Continuous Integration, Test Driven
  • Development, etc. to improve quality and reliability of team's deliverables
  • Responsible for coaching and mentoring of team members on Agile/Scrum/Lean principles and practices
  • Provide strategic and tactical leadership of the sales (opportunity) pipeline and associated activities
Travel Requirements:
  • This position requires the incumbent to travel <5% 
Work Hours:
  • This position requires the incumbent to work during core business hours
Mental/Physical Requirements:
  • This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds


Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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