Senior Technical Product Manager (Director)

  • Full-time
  • Job Family Group: Technology and Operations

Company Description

At CyberSource we build the tools that helps businesses turn their ideas into reality. All across the globe merchants look to CyberSource for tools, knowledge and a passion for making payment acceptance safe, fast and easy. We are on an exciting growth journey and we are looking  for individuals who echo our client obsession, enjoy delivering great technology (at a global scale) and creating success. 

We started this business when the internet was just learning how to walk…now that it’s running at lightning speed, we’re excited about building the next generation of tools that will make starting or growing a company as easy as pie. And, we’re Visa…which makes it fantastic to scale with us since we’re already the #1 payments company in the world. We couldn’t do this without our people. That is at our core. It is our employees’ passion, initiative, creativity and innovation that drives our success and the success of every client we work with. #1 company=best in class talent. 

Come join us!

 

Job Description

The Technical Product Manager's primary responsibility is to build products and solutions that deliver on Visa's value proposition for its entire CyberSource client ecosystem, i.e., merchants, acquirer processors, consumers and developers. 

The Technical Product Manager will be a conduit between the commercial and product development teams responsible for the evolution and delivery of the product strategy.

•Collaborate with engineering teams to build robust, reliable and scalable payment processing platforms

•Synthesize requirements into a common set of platform and services capabilities

•Partner with business operations and analytics team to build appropriate monitoring capabilities and metrics to monitor the health of the platform and facilitate data driven decision making

•Define product requirements, including the articulation of very clear, thorough and detailed user stories for complex features and product sets

•Work very closely with development and QA organizations to ensure technical specifications and the final product meet business requirements

•Ensure product vision and requirements are designed with long-term vision in mind and can be launched globally with minimal tweaks

•Perform Go-To-Market activities, working closely with program management, BU product managers, other product teams, finance, operations, legal, compliance, user experience and external partners as required

Qualifications

  • Strong technical skills with a sound understanding of system architecture, especially with high volume/high availability systems
  • Experience leading product and delivery scrum teams across geographical locations. Champion in cross-cultural communications
  • Experience in supporting an enterprise-level Continuous Integration or Continuous Delivery Platform with comprehensive understanding of best practices, processes, and tools
  • Hands-on software development experience ideally with exposure to  Java/Spring/J2EE technologies and designing REST/SOAP based APIs  
  • Experience implementing process improvements
  • Demonstrable years of experience in software development industry including Technical Product Management Experience
  • Bachelors or Masters in Computer Science, Software Engineering  or related field
  • Prior knowledge of Payments and/or high-volume high-availability system

Additional Information

CyberSource is an equal opportunities employer. We are strongly committed to equal opportunity and strive to align fully with equal employment laws, ordinances and regulations for all applicants and employees. A place where everyone is accepted everywhere. That is our vision, and our passion. We believe that when each of us are empowered to discover our true potential, what we can do together is limitless.

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