Director, Employee Engagement and Culture

  • Foster City, CA, USA
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

You are a pioneer with a natural curiosity for better experiences. You are a convergent thinker that innately diagnoses root causes and creates solutions that cultivate change. You're not looking for what's next, you're looking into the data and out your window for what's new and most importantly - what matters. To our people, our market, and the world. 

In this role, you will help Visa enrich our thriving culture. You will shine a guiding light to an environment where employees are engaged and are able to perform at their fullest potential. At Visa, we believe it is everyone’s responsibility to develop the best talent, together, we can create a compelling experience that shifts mindsets and behaviors to drive long term impact. You will be responsible for nurturing culture and engagement while overseeing strategies focused on improving the experience between managers and employees. You will also serve as an internal advisor initiating ideas across the organization that influence strategy, engagement, and a collaborative culture that drive pride, passion and advocacy at Visa.

You know you were successful if:

  • You created and executed a global, multi-year strategic roadmap centered around best in class initiatives leveraging data to implement strategies that promote and achieve a culture of excellence and high engagement

  • You developed and executed a global approach that capitalizes on robust employee engagement survey strategies that supports Visa’s business priorities

  • You deployed an effective engagement survey by partnering with key stakeholders across HR and Business functions globally

  • You developed and implemented comprehensive manager and employee enablement initiatives post survey to facilitate company-wide action planning

  • You improved employee experience by executing department-specific action plans through coaching and developing Visa people leader



  • Bachelor’s degree is required. Advanced degree (MA/MBA/PhD) preferred
  • 10 years of professional experience with an emphasis on employee engagement, employee experience, organizational effectiveness, or other related HR disciplines
  • Deep functional knowledge in designing and implementing global surveys
  • Ability to synthesize large data sets (employee database, qualitative and quantitative survey data) into executive summaries to create a compelling case for change
  • Proven track record of successfully managing large scale global projects
  • Vendor management experience is desirable

Joining the Talent Management team means being a member of a team that thrives in a dynamic, fast paced, and collaborative atmosphere. We tailor our benefits to support you, through all of life’s stages, in a flexible work environment! At Visa, we are not defined by what we do, but by our extraordinary employees who ensure Visa is everywhere you want to be.

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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