Sr. Director, Thought Leadership & Policy Research

  • San Francisco, CA, USA
  • Full-time

Company Description

Visa is one of the top 50 most admired brands in the world. It is recognized as a leading employer and can be found on the lists of: The World’s Most Innovative Companies, The World’s Most Respected Companies, The World’s Most Ethical Companies, America’s Best Employers and The World’s Most Valuable Brands, to name a few.

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Job Description

Location for this role is flexible, though San Francisco Bay Area is preferred



  • In partnership with Global Policy, Government and Engagement and business leaders, develop thought leadership content, utilizing data, insights to develop market specific content strategies and thought leadership content plans.

  • Identify trends, content topics, and concepts for research projects and build a team capable of producing consistent, high quality publications and supporting proof points.

  • Manage team writing long-form research papers and developing supporting collateral, as well as presenting to executive audiences.

  • Collaborate with business leaders at all levels of the organization to uncover potential stories and policy-relevant insights.  

  • Articulate a positive and achievable vision for policies that spur innovation, inclusion and competitiveness.

  • Over the medium-term, create proprietary data sets that can be used to generate novel insights. Ensure full alignment of thought-leadership with business and regulatory policies.

  • Strong public speaker and presenter with a proven track record.



  • Undergraduate degree required. Multidisciplinary backgrounds ideal. Ideal candidate may have an MBA and a JD or a PhD in international economics or public policy, or relevant area.

  • 15+ years progressive experience developing, managing, and implementing thought leadership content, preferably in a global corporate environment, required.

  • Strong understanding of the payments business preferred. Ability to work closely with the business to receive input, collaborate, prioritize projects based on business objectives and methodology. 

  • Background in international trade, government, public affairs, digitization, finance, globalization, innovation and economics preferred.

  • Strong aptitude for highly technical subject matter such as big data, blockchain, cyber-security.

  • Excellent interpersonal, communication, and consulting skills. Ability to assess needs, influence, collaborate, and partner at the most senior levels in the organization.

  • Experience working with a diverse group of highly technical learners and subject matter experts such as economists, product developers and strategists.

  • Media trained and accustomed to organizing, moderating, and participating in all forms of panels and round tables.

  • Experience providing commentary in prestigious news publications (such as the Wall Street Journal, Bloomberg, BBC, etc).

  • Highly skilled in building external partner relationships and vendor management.

  • Strong track record of publications on topics of relevance to Visa, our clients, and policymakers such as the IMF, WTO, and G20 central banks.

  • Ability to build collaborative, trustworthy relationships across functions and geographies.

  • Strong business acumen, analytical and problem-solving skills.

  • Critical and strategic thinking skills, with strong focus on service excellence, efficiency, accuracy, writing, and effective project/stakeholder/relationship skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

·   “This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, reach with hands and arms, and bend or lift up to 25 pounds.”

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