Director, Visa Consulting & Analytics

  • Toronto, ON, Canada
  • Full-time

Company Description

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Job Description

Business Group Overview

Visa Consulting & Analytics (VCA) is Visa's consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems focused on improving performance and profitability. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results.

Position Summary

The Director, VCA will join our strategy consulting practice and play a key role developing and delivering high impact engagements for Visa’s Canadian clients.  This person will develop initiatives to promote sustainable and profitable growth, thereby ensuring that Visa is both the preferred brand and a valued, long-term business partner.

Potential projects could include portfolio management diagnostics, assessments of digital product and marketing strategies, development of industry landscape evaluations and best practices, and optimizing client customer experience and supporting processes.  

The ideal candidate is a highly analytical individual with previous strategy, consulting and /or payments experience. The role will be based in Toronto, Ontario.


  • Proactively engage with Visa leaders in regular strategic & planning discussions; cultivate and manage a pipeline of work with Financial Institutions.

  • Contribute to selling consulting engagements by identifying potential opportunities with Visa’s client banks/financial institutions.

  • Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges.

  • Build solutions and actionable insights that will help clients to grow their portfolios.

  • Partner with peers in other functional areas (e.g., sales and solutions, marketing, sales, risk, innovation, products) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources.

  • Produce insights, analyses and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic guidance for client priorities across the verticals and segments.

  • Build new scalable solutions, toolkits, best practice documents and consulting approach that can be applied across VCA practice

  • Develop client-specific presentations which address executive needs and deliver presentations to clients and internal Visa partners


We are looking for bright and enthusiastic people to bring innovative ideas to our consulting practice:

  • 10-12 years progressive experience across management consulting and/or payments industry

  • 2-3 years of prior strategy consulting experience preferred

  • Bachelor's degree (MBA preferred)

  • Excellent communication, story-telling and presentation skills

  • Self-motivated, highly energized; detail-oriented individuals who will deliver strategic thought leadership, problem diagnostics and high impact solutions to clients support the growth and performance. 

  • Candidates must be able to develop enduring, strategic relationships with internal and external clients and across the Visa organization.

  • Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meanings insights and recommendations for clients

  • Strong team player with a willingness to collaborate across levels and functional experts

  • Strong multi-tasking skills and ability to adapt

  • Proficient and ideally a power-user of spreadsheet and presentation tools

  • An interest in payments, financial institutions or consumer lending a plus

  • An affinity for payments technology, digital, FinTech

  • 10-25% travel required

Additional Information

All your information will be kept confidential according to EEO guidelines.

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