Sr. Analyst, Communications- Employee Engagement and Reporting

  • Foster City, CA, us
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa's sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

The Technology Planning & Business Operations organization provides key business management oversight and integration across the Technology organization. This includes driving investment planning & budgeting, project & portfolio management, workforce planning activities, strategic initiative program management, executive reporting and employee engagement activities. The team is focused on improving efficiencies, transparency, consistency and collaboration within the Technology organization and other key cross-functional stakeholders.

Reporting to the Sr. Director of Technology Employee Engagement & Business Operations Reporting, this position interacts with a wide range of stakeholders including functional senior leadership, Program and Business Management teams, Operational Support teams and internal partners. The Sr. Communications Analyst will be responsible for a number of high visibility, time sensitive internal communications and executive reporting deliverables, requiring collaboration and resourcefulness to deliver clear, concise, and engaging content appropriate for executives and all Technology employees.

Key deliverables for this role include:

  • Drive content development for executive reporting and presentations for All Staff and other management-level meetings; lead the planning, execution and coordination with design staff to integrate content with presentation.

  • Act as the primary Technology partner with the Employee Communications team, bringing insights and awareness that inform Technology executive messaging and drive employee engagement strategies.

  • Investigate, develop, and publish Technology stories to showcase programs and activities to the employee base.

  • Drive the development and execution of communication plans for global Technology meetings and engagement events

  • Proactively engage Technology and supporting teams to build Visa knowledge and expertise that leads to deeper insights for executive reporting and presentations;

  • Demonstrate operational rigor and a sense of urgency to ensure goals are achieved

  • Focus on continuous improvement and evolution of our deliverables to meet changing requirements while ensuring maximum visibility, awareness and engagement; establish quality control measures to ensure consistent messaging that is aligned with brand standards and Visa’s culture.


  • Bachelor’s degree required (English, journalism, communications or business); MBA would be a plus

  • 6-10 years of relevant experience that demonstrates strong verbal and written communications skills appropriate for a corporate environment

  • Background in information technology, preferably in a payments or financial services environment

  • Expert in developing content from complex and/or technical information and tailored for all organizational levels in a rapid-paced environment

  • Detail oriented and focused on accuracy, clarity and consistency of information

  • Self-motivated; strong time management skills under tight deadlines; ability to adapt to change quickly and tackle unfamiliar tasks with enthusiasm and resourcefulness

  • Skilled at both working independently and partnering collaboratively to deliver results

  • Intellectually curious; flexible and positive team player who has a point of view and is open to diverse perspectives

  • Experience working in a global or multiregional capacity, with strong cross-cultural sensitivities.

  • Microsoft Word, PowerPoint, Outlook and Excel skills; Sharepoint expertise; Adobe Pro and HTML editing tools would be a plus; interest and ability to adopt new tools/technologies used for message delivery

Additional Information

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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