Senior Director, HRIS
- Full-time
- Job Family Group: Human Resource
Company Description
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”
Job Description
Come join the HRIS team at Visa! We’re looking for an experienced HRIS professional to lead our team in setting the HRIS strategy and collaborating with key stakeholders on alignment and execution. You will help build clear system roadmaps and deliver amazing projects that make work more fun and meaningful.
You must have a proven background in leading complex HR technology projects globally in a large diverse organization, a passion for technical and business collaboration, and desire to help scale HR applications for a growing organization.
Responsibilities:
Inspire and lead a team of HRIS product managers, providing backup and stepping in when needed to: write business requirements, develop user stories, create wireframes, organize and facilitate prototype reviews and UAT, support training delivery, etc.
Partner with functional HR leaders to define technology strategy and build supporting roadmaps
Identify opportunities, create, and implement processes to improve the effectiveness of the team while driving a strong level of customer service
Hunt for big ideas that identify and solve important HR problems and move beyond incremental features to a complete end-to-end solution
Practice effective stakeholder management across all levels of the organization from senior executives to individual contributors
Develop short and long range operating objectives, organizational structure, staffing requirements and succession plans
Build business case and management budget for the department and solutions portfolio
Take ownership for the for the delivery of that portfolio
Work with IT/vendors on budget and resource estimates for all efforts ranging from large enterprise implementations to smaller features / enhancements – thoughtful, end-to-end solutions are a must
Use a combination of product instinct, data, and teamwork to ensure we provide well-crafted solutions that anticipate needs across HR functions, system development/IT, HR operations, and production support teams
Be the customer champion for HR, influencing the roadmaps of other groups at Visa to address employee needs
Stay current on HR technology and trends, bringing new ideas to HR
Drive a culture of innovation by using Design Thinking and User Centered Design principles in the day-to-day delivery of the team’s work
Be agile and comfortable managing through shifting priorities and competing needs
Qualifications
15+ years of recent experience in HR systems implementation and management
5+ years in a managerial role
Exceptional stakeholder management and communication skills
Thrives in nebulous and undefined situations, sorting through the ambiguity to bring clarity and develop plans of action
Strong understanding of HR, Payroll, and Finance business processes as well as intra and inter-departmental functions and interdependencies
Extensive experience supporting a diverse, complex, production environment required
Experience with Tier 1 HR providers (Workday, Oracle, SAP)
Leader in establishing best practices for information systems management and strategic planning
Leader in understanding and articulating technical feasibility of solutions with the ability to translate complex ideas into easy to understand concepts
Experience setting standards for evaluating the effectiveness of HRIS team
Experience working with stakeholders/partners at all levels, globally, across the organization
Knowledge of Design Thinking and User Centered Design Concepts
Additional Information
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.