Sales Engineer Manager – Brazil
- Sao Paulo, SP, br
Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.
The Sales Engineer Manager will be an integral part of our growing Latin America Merchant Sales & Solutions group joining the Merchant Solutions team in São Paulo.
This person will lead the design, implementation and configuration of Visa Digital Solutions to merchants and acquirers in Brazil (but not limited to) as well as will identify, develop and manage technology partners. Responsible for working closely with the Account Executive and Sales team providing presales technical and functional expertise for the CyberSource suite of products. Primary focus on risk management but also including payment processing and payment security, as well as other Visa digital solutions to merchants and acquirers. In addition, the role will include the responsibility as project manager for the implementation of CyberSource products by our clients.
This position will have responsibility to cover all clients and prospects in Brazil and will include interacting directly with new & existing customers, business & technology partners and multi-functional Visa internal stakeholders.
Develop in-depth knowledge of multiple Visa Merchant Digital products through research and testing in order to act as Visa Subject Matter Expert and drive client engagement
Provide technical pre-sales support by designing solutions architecture and leading product implementations in merchant and acquirers
Lead sales meetings with prospects giving product integration demonstrations with a sales-oriented approach, at all organization levels
Manage proposal process for the business in order to accurately determine the feasibility, cost and time implications when responding to customer proposals
Gather and accurately document business and technical requirements from customers in order to work with other internal teams to provide reliable project estimates
Act as technical resource on consultancy projects, writing and delivering custom applications for clients
Strategize with our Direct Sales and Account Management teams to close sales opportunities, including frequent contacts with internal Directors, Sr. Directors and VPs
Work closely with our Product Management team to maintain technical and functional knowledge of existing and new products. Take a proactive approach to staying up-to-date with product developments by monitoring code release notes and knowledge sharing within the team.
Deliver business consultancy to clients where needed
8+ years’ experience in a technical pre-sales or consulting role, including prior experience with a complex enterprise environment preferable in an electronic payment environment
Experience working as pre-sales and multiproduct expert in a technical environment
Bachelor’s degree in Computer Science, Information Technology or related discipline is required. Master’s degree is preferred
Experience of regularly giving presentations to customers in a sales environment including Director and C-Level
Experience of working alongside a sales team, supporting them to help win new business
Knowledge of payment and/or risk management systems is strongly preferred
Strong engineering or architecture background focused on Web technologies, APIs, and machine-to-machine communication over the Internet with experience as a developer of applications or APIs
Strong customer interaction skills combined with excellent verbal and written communication. Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner.
Ability to work independently on customer sites with minimal supervision
Experience of working in the payments industry and/or eCommerce is preferred
Experience of delivering paid consultancy or professionals services to clients is preferred
Experience in managing people and resources across a matrix organization
Fluent in Portuguese and English
Travel required (30%)