As the world’s leader in digital payments technology, Visa’s mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You’re an Individual. We’re the team for you. Together, let’s transform the way the world pays.

Position Summary

• Take responsibility for the business leadership of one of Visa's Australian key clients through relationship management and sales disciplines. Your extensive knowledge of payments combined with proactive sales proposals, strong communication and influencing skills will ensure strong revenue and profitability growth for Visa and the client
• You will be an energetic, high achiever that is able to manage multiple internal and external stakeholders to grow the clients business through implementing Visa solutions
• You will have a passion for innovation and understand complex organization structures to affect new business opportunities and assist the client to solve their business issues 
• You will be a strategic thinker that has the ability to get involved in the detail when required, your analytics and business modeling skills will ensure you propose business solutions that are well researched and considered
• You will be in regular contact with Senior and Executive management within Visa's business and that of the client and will build strong rapport through adding value to their respective business units
• You will develop and implement against an agreed client annual business plan which will be achieved through drawing upon internal and external stakeholders and by providing the client with Visa 360
• You will be goal driven to achieve account, revenue and volume growth targets while ensuring our client adopts Visa's new innovation solutions 
• The role has line management responsibility, so your ability to lead, mentor and develop staff is critical
• Your passion, commercial acumen, team spirit and ability to deliver will place you well for this opportunity

• Achieve country and client plan objectives with specific client product, service revenue and volume targets 
• Development and execution of business strategies and business plans
• Delivery of projects which ensure profitable business for Visa and its client
• Establish and maintain positive and constructive relationships with key client contacts
• Facilitate and direct internal Visa support areas in response to specific client requests and ensure the delivery of risk, marketing, product, operations and innovation support
• Co-ordinate and present regular business and industry updates
• Ensure positive client satisfaction results
• Develop business case justifications for investment decisions and propose to country and regional management for approval
• Be the "voice of the client" by interpreting the clients business plans and strategic intent into the Visa organization 
• Lead and develop your direct team members to ensure that there is high engagement and successful delivery of objectives, underpinned by operating at your sustainable best

Digital innovation 

• Digital curiosity and savvy – applying your knowledge to the way you work
• Stay current and up to date with the latest innovation, digital trends, research, skills and education 
• Champion bold ideas and new ways of doing things
• Ask challenging and stretching questions to stimulate innovative thinking
• Consistently search for innovative, more efficient ways to work and make incremental improvements to evicting processes or ways of doing business with internal or external clients
• Innovate quickly to create results when new, relevant information surfaces

Values driven 

• Actively promotes an environment of inclusion and diversity
• Communicates openly, honestly and respectfully – ensuring opinions are heard
• Proactively limit or mitigate unconscious biases when making decisions
• Role model Visa's values- Integrity, Clients, People, Innovation, Excellence, Collaboration

Solution Focused 

• Mindset of Visa 360 – leverage the best of Visa's technologies, people, expertise and solutions
• Keeps clients needs at the forefront of priorities and takes action to provide high quality solutions/ services that exceed expectations
• Ability to deal with and perform in situations/ environments of ambiguity when making decisions or operating in high pressure, time bound situations 
• Adapt and recognize the appropriate mix of qualitative and quantitative input required to make an informed decision, particularly when prompt action is required
• Determine success criteria and key performance indicators for achievement of results and track and monitor progress against those criteria
• Encourage others to openly share and build on each other's new ideas, products or solutions
• Demonstrate energy and positive response when tackling challenging problems and view complicated tasks as engaging or motivating
• Show openness to new ideas, modifying viewpoints and direction in light of new information
• Quickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances
• Quickly recover from setbacks or failure by viewing as a lesson learned and trying again

At Visa, your individuality fits right in and we embrace inclusion and diversity of thought. We are committed to creating the kind of workplace where you want to be and we can facilitate a range of flexible working arrangements for you.