Visa, Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Job Summary

The Client Services Analytics team has a simple mission: we turn massive amounts of data into actionable insights that drive business value.  Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences.  By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world. 

As part of the Client Support Services (CSS) organization, the Sr. Analytic Consultant will help to deliver this vision to our clients.  In this role, you will use strong analytical skills, contextual business sense and a creative flair to solve real world business challenges for Visa issuing banks, acquirers and merchants.
 

Responsibilities

This role derives analytic insights on client performance and helps to deliver findings from those analyses to external and internal stakeholders.  Prior to completing an analysis, this role will formulate and source the necessary datasets from internal tools and platforms, rendering insights in compelling presentations and visualizations.

Specific activities may include:

• Create and present analytic deliverables to external Visa clients, colleagues in the analytics team, and other internal stakeholders with varying degrees of analytical and technical expertise
• Get to an understanding of root problems, define analytical objectives and formalize data requirements for various types of analyses or data work.
• Combine and analyze disparate data sources and derive insights in a Big Data environment
• Proactively facilitate the overall analytic delivery strategy for the organization. Independently pursue next level analysis, deliver on commitments and meet internal/external client needs with limited oversight.
• Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity
• Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner

Qualifications

• A minimum of 5-7 years’ experience working in data analysis and/or insight delivery with a proven record of creating business value from data
• A college degree in a quantitative field; graduate degree desireable.
• High level of proficiency manipulating data from a variety of sources - Big data skills (Hadoop, Hive, Spark) and/or SQL skills required
• Experience visualizing data with tools like Tableau is a plus; advanced Tableau skills are highly desirable
• Experience with Microstrategy tools is a plus
• Strong verbal, written, and interpersonal skills are required
• Must be proficient in all MS Office applications with advanced Excel spreadsheet skills.
• Visa experience or knowledge of the payments industry is a plus

Role to be based in Dubai, UAE