Senior Director, Talent Management - Performance & Assessment

  • Full-time
  • Job Family Group: Human Resource

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team. As a global payments technology company, tech is at the heart of what we do: Our VisaNet network processes over 13,000 transactions per second for people and businesses around the world, enabling them to use digital currency instead of cash and checks. We are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

“Visa will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of Article 49 of the San Francisco Police Code.”

Job Description

Job Summary 

You will be leading Visa’s performance management & assessment team, focused on strategy, tools and processes that enable our employees to deliver peak performance against business & leadership goals. Working in this team is more than a job. It is the opportunity to help our employees around the world lead, learn, grow and reach their full potential.
In partnership with our business and HR leaders, you will be responsible for deepening our existing performance framework, competency development, developing new ways to better to assess, motivate, develop and retain talent. You will also lead the organization through critical performance practices such as goal setting, mid-year, year-end and succession planning. You will leverage human capital data to deliver innovative yet practical talent solutions that help drive performance in our dynamic, rapidly changing business environment. This role is a unique combination of strategic, operational, and tactical leadership where you will utilize your industry expertise.
Reporting to the SVP of workforce planning, analytics & talent, you will empower our people and managers with tools and frameworks they need to be successful in a performance driven culture. It is about equipping employees to think, act and perform in a digital environment that is transforming daily.

Responsibilities 

•    Lead and manage the team responsible for performance management through critical talent assessment and performance milestones at Visa including goal setting, mid-year, year-end, succession models, high-potential talent identification, critical roles assessment etc.
•    Keep Visa improving as our industry evolves and continue executing against our strategic priorities: develop new skills and capabilities to keep us winning and growing and continuously build quality and depth of talent
•    Align rewards with performance: We are a culture of meritocracy where rewards are distributed to those who contribute the most and an individual’s behavior meaningfully influence their compensation and progression through Visa
•    Partner with all stakeholders (business leaders, HRBPs, HR Ops,etc.) to manages the tools, processes and communications involved in the design, preparation, and delivery of performance assessment for managers and employees
•    Gather data and conduct talent assessments and reviews to identify, develop and retain high potentials across Visa as well as to build succession plans with a particular focus on diverse talent
•    Develop competencies that define critical skills and knowledge, which can be leveraged Visa-wide to discuss, assess and move talent and better close developmental gaps between current and desired competency levels
•    Analyze people-related data and trends to better understand drivers of performance and put in place systems and evaluations that will enable all employees to apply their best selves at work
•    Deepen Visa’s adoption and practices of the leadership principles including the rollout, assessment and improvement of the “How” goals
•    Leverage internal data and external best practices to uncover trends and drivers that enhance performance
•    Responsible for performance documentation for regulators, executive committee and board of directors
•    Establish a culture committed to outstanding performance management including spearheading company-wide communications and campaigns

Qualifications

•    7+ years of performance management; specifically in two or more of the following practice areas: talent management, organizational design, workforce planning, performance management, employee development
•    1+ years of people management experience in a fast-paced environment
•    Excellent communication, facilitation, and presentation skills
•    Strong analytical skills with the ability to think critically and independently
•    Self-directed, seasoned HR leader with experience at designing and rapidly implementing new tools and processes and ability to handle numerous projects concurrently
•    Substantial problem-solving skills with strategic focus on process mapping, task management and execution
•    Strong time and program management, teamwork, execution and organizational skills
•    Ability to work against tight timelines in a dynamic environment
•    Outstanding team player with the ability to work with and influence people at all levels

Additional Information

All your information will be kept confidential according to EEO guidelines.


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