Director, CVP & Customer Solutions

  • Full-time
  • Job Family Group: Product Development

Company Description

Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Job Description

Position Summary

The role is part of the CVP & Customer Solutions organization which is part of CEMEA Product. The role will focus on deploying and commercializing global platforms in the MENA region with key clients. The role will also be responsible to negotiate, close, manage and deploy benefits that will enhance product propositions, drive platform adoption, revenue, and customer acquisition.

Job Scope

  • Coordinate with relevant global teams to commercialize and deploy key platforms across
    MENA and with key clients
  • Work closely with clients and relevant cross functions to continuously capture and implement
    improvements to platforms, reflecting local requirements
  • Provide ongoing maintenance and support to clients on deployed platforms
  • Use a systematic approach to establish deep relationships with partners and maintain
    a pipeline of new opportunities designed to drive relevance and reach
  • Work with local product team in MENA, marketing, Visa Performance Solutions, Analytics
    and Business Development to explore and execute opportunities with key clients
  • Maintain active relationships with Visa’s existing key partners and proactively address
    business issues and identify ways to maximize value for both parties
  • Drive post-close engagement plans for success
  • Identify and track relevant metrics of success and periodically report to the executive
    leadership team on status


Qualifications

Qualifications / Key Competencies

  • Bachelor’s degree, advanced business degree or MBA from top school is preferred
  • 8 years or greater, of solid experience within the financial services industry, payment network, or large multinational corporate spanning the area of strategic partnerships
  • Proven track record of successful execution in a fast-paced environment
  • Proven ability to execute independently and operate successfully within a matrix/team structure.
  • Ability to interact effectively with external partners including suppliers, clients and strategic partners.
  • Superior analytical, financial modelling and problem solving skills.
  • Extensive experience in negotiations and proposition structuring
  • Excellent planning and organization skills and business judgment, including the ability to anticipate the impact of decisions/initiatives.
  • Demonstrated project management skills with ability to drive consensus and influence leaders in cross regional and cross functional teams.
  • Flexible and creative thinker with the ability to define business trade-offs, generate out-of-the-box solutions, manage uncertainty and anticipate the impact of decisions/initiatives.
  • Strong written and verbal communication skills, executive presence, interpersonal and presentation skills and the proven ability to influence and communicate effectively.
  • Proficient user of all Microsoft Office products (particularly with strong PowerPoint presentation skills and excel modelling)
  • International or regional business experience. 
  • Business travel required

















Privacy Policy