Staff Engineer -- Site Reliability Engineering

  • Bengaluru, India
  • Full-time

Company Description

Common Purpose, Uncommon Opportunity. Everyone at Visa works with one goal in mind – making sure that Visa is the best way to pay and be paid, for everyone everywhere. This is our global vision and the common purpose that unites the entire Visa team.

As a global payments technology company, tech is at the heart of all we do: we are the Merchant & Acquirer Processing Product Development Team—MAP, a team focused on driving security, uptime and innovation
for our clients. We are enabling the future of frictionless global payments for merchants and partners around the world today.

As part of the MAP product development team, you will collaborate with financial technology experts to help build the most powerful, innovative and secure payment platforms—with an agile approach—all designed to accelerate commerce for our clients— world-class companies, fast-growing start-ups and their consumers everywhere.

We at Visa are also global advocates for financial inclusion, working with partners around the world to help those who lack access to financial services join the global economy. Visa’s sponsorships, including the Olympics and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout the world. If you have a passion to make a difference in the lives of people around the world, Visa offers an uncommon opportunity to build a strong, thriving career. Visa is fueled by our team of talented employees who continuously raise the bar on delivering the convenience and security of digital currency to people all over the world. Join our team and find out how Visa is everywhere you want to be.

Job Description

We dream of a future where it's easy to pay and be paid. Across the planet. Where ever. When ever. Securely. Easily. We have a great toolbox of flagship technologies including Cybersource and Authorize.Net. Together, we are building leading edge, full-service Payment Management solutions combining global payment processing, fraud management and payment security systems.

The Site Reliability Engineering team is looking for a talented Engineer to be part of Merchant and Acquirer Processing in Bangalore, India.

This Engineer will be expected to build in-depth expertise on the 24*7 systems of MAP that support our merchants. This expertise is essential to be able in order to support issues within SLAs for established issue priorities, fix issues, working closely with development and product to improve the overall development process. Additionally, this engineer will technically lead the effort of creating next-generation monitoring tools to reduce mean-time-to-detect and mean-time-to-repair of issues. The role also calls for design and development of tools to automate production support activities that enable efficiency and productivity of the team. This role has on-call responsibilities.



  • A degree in Computer Science, Software Engineering, or any related engineering discipline.

  • A strong development background; atleast 8+ years of hands-on experience with Java development, testing, and troubleshooting.

  • Demonstrated proficiency in root-cause analysis, and implementing major components for large projects.

  • Experience working with Agile development process.

  • Excellent oral and written communication.

  • Understanding of Disaster Recovery methodologies will be a plus.

  • Knowledge of monitoring tools like Splunk/Keynote will be a plus.

  • Experience working in 24*7 environments will be key to this role.

  • Ability to work seamlessly as part of a multi-site, multi-cultural engineering team.

Additional Information

All your information will be kept confidential according to EEO guidelines.