Ecommerce & Operation Supervisor

  • Full-time

Company Description

Trans Skills is a trusted advisor to many of the Middle East’s most respected organizations and a leading Human Resources Services Firm with an International Network active in 55 countries. Our clients range from the largest corporations to emerging growth companies and government bodies. We work at the highest levels of leadership to create tangible and enduring business impact.

Our core services include:

- Multi-country Payroll Outsource covering META
- Multi-country Single SaaS Platform
- Executive Search and Specialized Recruitment Services
- Manpower Outsourcing (EOR/PEO)
- HR Digital Transformation
- Psychometric Assessment, Gamified Learning, Coaching and Performance Management

Job Description

 

  • Support the founder with the product catalogue on e-Shop.
  • Build, test and deploy new devices as per the Consumer Devices Roadmap 
  • Support Founder with Manufacturers to source launch assets
  • Liaise with Web Content & Design team on product content & images
  • Responsibility for maintaining Online product pricing & plans ensuring that price changes are implemented in an accurate & timely manner
  • Work with Founders on all aspects of the e-Shop including sales and marketing campaigns
  • Build, test and deploy new campaigns
  • Regular sanity checking of the catalogue - correcting presentation issues, liaising with warehouse on stock issues
  • Represent online shop in campaign and promotion planning
  • Manage any issues that arise on the e-Shop & Company Website – raise tickets and follow up with Technology until resolution
  • Provide input when required on projects related to the Online Store (e-Shop & Company Website)
  • Key member on eCommerce team focused on Optimising customer experience to drive digital conversion 
  • Responsible in communicating with the warehouse coordinator what to pick and the gift wrapper what to pack
  • Responsible in communicating with the drivers on where the products will be delivered

Qualifications

  • Understanding of online systems
  • Degree or diploma
  • 3 years prior experience in similar role
  • Knowledge of Shopify

Additional Information