Community Manager (REMOTE / HYBRID)

  • Full-time

Company Description

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands.  Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward.

2021 was a transformational year for Viral Nation, having grown by 200% and we have even bigger ambitions for 2022 and beyond.  While we continuously exceed our goals, we need your help – our success is only as great as our people.  Strong performance leads to high expectations and we need to keep raising the bar!

Our Values:

We Constantly Evolve: Embracing change is both an opportunity and a necessity!

Courage: Challenging the norm drives us forward!

Diversity: We strive for excellence and recognize that our differences make us stronger. We respect and seek out the inclusion of differences, realizing we can learn from each other!

Resilience: Adversity is a springboard

About You:

  • You have hustle, and probably a side hustle.
  • You know there is a big difference between being trendy and staying ahead of the trend.
  • You are a pop-culture sponge. Soaking up trends wherever you go.
  • You are creative but also strategic.
  • You know that how you tell a story on Tik Tok can be vastly different than how you tell it on Instagram
  • You love using data to inform creative decisions
  • You believe in the power of great organic content and community management, and know how it can be used to grow online communities

Job Description

  • Plan, develop, and coordinate approval of the always-on organic content calendar by social platform on a quarterly and/or monthly basis; includes creation of social media copy and briefing in creative teams based on program strategy, social media & audience insights
  • Provide strategic and thoughtful direction for posting across social platforms - including: Tik Tok, Instagram, Facebook, Twitter, LinkedIn, YouTube, Pinterest, Discord, Reddit, etc. for a variety of Viral Nation social media clients
  • Monthly and quarterly social media reporting, providing insights and implications about content performance, consumer audience/ behaviors on social, competitor insights & best in class industry examples which further help drive brand social media strategy and increase engagement
  • Act as a Social Media expert at Viral Nation, keeping the team up-to-date with changes in the ecosystem, current best practices, and trends

Qualifications

  • Minimum of 2+ years of professional experience with Tik Tok, Instagram, Facebook, YouTube, Twitter, LinkedIn, etc.
  • Proficiency with social media management and analytical tools including Sprout Social and Meltwater.
  • Must have a university degree, or college diploma, in a relevant field such as marketing, business, public relations, communications, and/or have equivalent work experience.
  • Must have professionally managed Social Media for brands.
  • Must be an expert in creating content and building a community on TikTok
  • Proven experience growing brands on social media through strategic community managemen

Additional Information

All your information will be kept confidential according to EEO guidelines.

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.