About us:

In 2020, Viral Nation was voted the 4th fastest growing company in Canada. At Viral Nation, we embed brands in culture. We are not a typical ‘big agency’. We are a team of entrepreneurs, ex-global agency leaders and big talent agency recruiters who came together with a shared vision to do things differently.

We help brands find smarter ways to deliver better value to their communities by collaborating with the people who know them intimately, understand what they want, and create content that speaks directly to them. We move at the speed of culture and evolve quickly as needed. We continue to do this successfully for some of the world’s largest brands, including Facebook Oculus, Disney, DC Comics, TikTok and Tencent.

What’s in it for you:

• Competitive salaries and 100% paid comprehensive health benefits plan 
• Learn from an unrivaled leadership team with many years of agency experience
• Be yourself! Work with an agency that boasts above-average diversity statistics
• Dedicated programs to support your mental health and work-life harmony
• Flexible work schedule and summer hours 
• Continuous learning and development opportunities
• Partake in our calendar of team building and social events 
• Work with some of the world’s most engaging brands

Main responsibilities include, but are not limited to:

• Assist Account Coordinators and Account Executives with day-to-day account operation and campaign execution
• Research brands, influencers, industry trends and report back to the team
• Track influencer social performance and log data
• Help support influencer relations
• Help build quarterly competitive reports for existing clients
• Assist with maintaining and updating necessary documents and folders relating to influencer and client relations
• Assist with documenting internal contact reports
• Contribute out-of-the-box ideas and concepts that are brand aligned

Expectations:

• No client contact
• Multilingual in English in Mandarin
• Support Account team pod with day to day tasks
• Manage folders structures
• Assist with building competitive/industry/political reports
• High attention to detail
• Help with maintaining and updating necessary documents and folders relating to influencer and client relations
• Assist with filing influencer content + keeping all folders/docs updated and follow VN's naming systems and sharing settings are changed depending on visibility needed
• Assist with day-to-day account operation and campaign execution
• Research brands, influencers, industry trends and report back to team
• Track social performance and data
• Help support influencer relations
• Document internal and external communications
• Contribute out-of-the-box ideas and concepts that are brand aligned
• Use Influsoft to help with influencer sourcing, and update Influsoft and ensure all influencers are Opted in prior to their allocated live date
• Assist with monitoring live posts, ensuring they follow brand guidelines (proper #, @ and links) before sharing with the brand
• Outreach email send-offs with AEs cc’d
• Contract filing
• Create bit.ly links and prep influencer posting instructions
• Support with influencer list building
• Ability to flex hours to keep up the campaign communications with influencers and agents
• Proactive attitude during communications with influencers and agents
• Extensive knowledge of culture and trends

• Bilingual in English and Mandarin
• Passionate about influencer marketing specifically in gaming, esports and crypto
• Basic understanding of influencer and social marketing 
• Highly motivated
• passionate and hungry to learn 
• Proficient use of Microsoft and Google Drive 

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.